NDIS Support Coordinator

Focused on Care; Kempsey; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Monthly RDO

Office-based role

Job summary

Focused on Care's Kempsey office is seeking an experienced NDIS Support Coordinator to join our growing team. The role is office-based with travel to the surrounding region to support clients.

You will implement NDIS plans, coordinate services, and build relationships with providers. You must have experience in support coordination, excellent communication, and a passion for person-centred care.

We value dignity, respect and inclusion and offer a supportive team and regular monthly RDO.

Qualifications

• Experience in a support coordination or similar role (essential).
• Degree in Allied Health or a Cert 3/4 in Disability, Youth Work, Welfare or Community Services.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Assist existing and new clients to implement NDIS plans and coordinate supports.
• Build and maintain relationships with service providers and disability groups in the region.
• Promote Focused on Care's support coordination services and grow client base.

Skills

Support coordination

Client-centred care

Communication

KPIs

Teamwork

Relationship building

Problem solving

Education

Degree in Allied Health

Certificate 3/4 in Disability/Youth Work/Community Services

Job description

Join our growing Kempsey based team - Office based role

Who we are looking for

Focused on Care's Support Coordination client numbers have grown rapidly since we opened our Kempsey office earlier this year. This means we're now looking for an experienced NDIS Support Coordinator looking to join our existing team.

You'll be experienced in the providing high-quality client centre support coordination.

You're passionate about supporting people with disabilities and want to make a difference to people's lives.

You embody our ethos of Dignity, Respect, Individualised, Visionary and Engaging.

You must possess the following skills/attributes:

• Experience in a support coordination, or similar role (essential)
• Passionate about providing person-centred and active support
• Drive and passion not only to support our existing clients but to contribute to the growth of this part of the business
• Ability to identify and implement workarounds to challenging problems.
• Excellent written and verbal communication skills
• Exceptional attention to detail
• Strong focus on quality outcomes and building relationships
• Experience in achieving KPIs
• Good teamwork and customer service skills
• All relevant work authorities, or the ability to quickly obtain prior to commencing
• Authority to work in Australia

The following skills/attributes will be viewed favourably:

• Degree in Allied Health or aCertificate 3 or 4 in Disability, Youth Work, Welfare, Community Services, Mental Health and any other related courses

Benefits and Salary

• Passionate and supportive team
• Monthly RDO

About the role

The new team member will work closely with the Director and the Business Development team to continue to grow our client caseload in Kempsey, Coffs Harbour, Port Macquarie and everywhere in between.

This is a multi-faceted role with the successful candidate responsible for:

• assisting existing and new clients to implement their NDIS Plans and coordinate their services and supports
• building and maintain relationships with services providers and disability associations and groups in the region
• promoting the support coordination services of Focused on Care to the market and growing the client base

While this is an office-based regular travel will be required throughout the region to meet with our clients and stakeholders when required.

About us

Focused on Care providesindividualised, high-quality care to meet the evolving needs of our clients and the community.

Our focus on quality supports has seen the demand for our services expand throughout South East Queensland. Throughout this growth we have remained committed to ensuring our clients goals are being met and the small-business feel of the organisation remains.

We support NDIS, NIISQ & iCare clients and pride ourselves on doing things differently and putting our clients at the centre of everything we do. We work hard to get to know both our clients and our team to ensure we match the right support worker with our clients to set everyone up for success.

We are an Equal Employment Opportunity (EEO) employer and are committed to building a workplace culture which values diversity and inclusion. We welcome, actively support and promote the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTQIA, Culturally and Linguistically Diverse (CALD) backgrounds and other diversity groups.