NDIS SIL Intake & Growth Manager

SustainHealth Recruitment; Sydney; Híbrido; AUD 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work arrangement

Leadership exposure

Competitive incentives

Descripción de la vacante

SustainHealth is a Sydney-based, multi-award-winning healthcare recruitment consultancy seeking an experienced NDIS SIL Intake & Growth Manager to lead the SIL program growth in South Western Sydney.

Reporting to the Director, you will own the referral pipeline, build partnerships with coordinators and hospital discharge teams, and guide moves from enquiry to move-in while ensuring safety and sustainability.

Formación

• 3+ years in NDIS SIL intake, business development or similar roles.
• Proven track record of SIL referrals you’ve sourced and converted into move-ins in the last 12–24 months.
• Strong relationships with referrers across Sydney.
• Solid knowledge of SIL funding, roster ratios, tenancy separation and service agreements.
• Understanding of the NDIS Code of Conduct, conflict of interest, consent and participant choice.
• Confidence using a CRM and reporting clearly.
• Cultural understanding and connection with South Western Sydney’s diverse communities; Arabic is highly regarded.
• Experience with hospital discharge, psychosocial disability, complex health, behaviours of concern, guardianship or justice interfaces.
• NDIS Worker Screening Check (or eligibility to obtain one), Working with Children Check, NSW driver license and own vehicle.

Responsabilidades

• Build and grow referral channels with coordinators, hospital discharge teams, allied health and advocates.
• Own the pipeline in the CRM from enquiry through funding checks, assessment, visits and move-in.
• Match people to vacancies where needs and funding can be supported safely.
• Lead transitions with operations, clinical and housing teams for smooth handovers.
• Report weekly to leadership on referrals, conversion and forecast move-ins.

Conocimientos

NDIS SIL intake

Business development

CRM management

Referral networks

Stakeholder engagement

Project leadership

Data reporting

Hospital discharge coordination

Descripción del empleo

• Attractive rem package inclusive of performance incentives
• Senior role reporting to the Director, with a path to leadership
• Hybrid, Liverpool based, registered NDIS provider

NDIS SIL Intake & Growth Manager | South West Sydney

SustainHealth are seeking an experienced SIL Growth & Intake Manager to join a values-led, registered NDIS provider in South Western Sydney. This is a genuine chance to build a SIL program from the ground up, own the growth and see the results in real move-ins.

They deliver SIL, SDA, high intensity supports, specialist support coordination and allied health across South Western Sydney. They already have the registration, the homes and the service depth. What they need now is one exceptional person to own the SIL Growth journey, from the first referral conversation through to a safe, well-planned move-in.

This isn’t an intake desk role or a cold-calling sales job. It’s a senior growth position reporting directly to the Director with a prove track recording of driving SIL growth, where you’ll:

• Build and grow referral channels with support coordinators, specialist support coordinators, hospital discharge teams, allied health, behaviour support practitioners, guardians and advocates
• Own the pipeline in the CRM, from enquiry through funding checks, assessment, property visits and compatibility to move-in
• Match people only to vacancies where their needs, funding and preferences can be supported safely and sustainably
• Lead transitions with the operations, clinical and housing teams so every handover is smooth
• Report weekly to leadership on referrals, conversion and forecast move-ins

The Details & Benefits

• Full-time, permanent
• Hybrid, based in Liverpool with travel across Sydney
• A genuinely senior role with direct access to the Director
• A clear path into leadership as the SIL portfolio grows, with national scope down the track
• Structured onboarding with 30, 60 and 90 day goals agreed together
• A culturally diverse, values-led team. Every admission goes through a multidisciplinary panel, so you never carry clinical risk alone.

The Essential requirements

• 3+ years in NDIS SIL intake, business development or home and living roles
• A proven track record of SIL referrals you’ve personally sourced and converted into move-ins in the last 12 to 24 months
• Strong relationships with referrers across Sydney
• Solid knowledge of SIL funding, roster ratios, compatibility, tenancy separation and service agreements
• A sound understanding of the NDIS Code of Conduct, conflict of interest, consent and participant choice
• Confidence using a CRM and reporting clearly
• Cultural understanding and connection with South Western Sydney’s diverse communities. A community language such as Arabic is highly regarded.
• Experience with hospital discharge, psychosocial disability, complex health, behaviours of concern, guardianship or justice interfaces
• An NDIS Worker Screening Check (or eligibility to obtain one), a Working with Children Check, a current NSW driver license and your own vehicle

In addition to the above, experience with hospital discharge, psychosocial disability, complex health, ILO funding model or SDA housing pathways will help you stand out.

Who is SustainHealth?

SustainHealth is a multi-award-winning national healthcare recruitment consultancy based in Sydney. We connect the best health and wellbeing talent with communities across Australia. Our Social Care and Disability team works with NDIS and community sector organisations to find people who make a real difference. We pride ourselves on Reliability, Consistency, Approachability and High Performance, and we’ll support you every step of the way.