NDIS Rostering Coordinator — Impactful Scheduling & On‑Call

Lumiere Foundation Ltd.; Sydney; On-site; AUD 80,000 - 84,000; Full time

Benefits offered by this job

Competitive salary

On-call shifts

Salary packaging

Employee Assistance Program

Job summary

Lumiere Foundation Ltd in Seven Hills, Sydney, is seeking an experienced Rostering Officer to manage day-to-day rosters for NDIS and OOHC programs with Interactive Community Care. This hands-on role requires problem solving, adaptability, and ensuring compliance.

You'll join a small team, build rosters in MYP, respond to changes, and develop leadership over time, with opportunities to grow.

Qualifications

• Rostering experience in NDIS or OOHC preferred.
• Solid understanding of the SCHADS Award.
• Experience with rostering systems like MYP, Shiftcare or Carelink.
• Strong problem-solving and time-management skills.
• Calm and clear communication under pressure.
• Ability to work independently and in a team.

Responsibilities

• Build and manage rosters for disability and OOHC services using MYP.
• Respond to last-minute changes, sick leave, emergencies and staffing gaps while proactively managing leave, overtime and operational needs.
• Match staff to shifts based on skills, availability and client needs.
• Communicate clearly with frontline staff and managers about shifts and changes.
• Ensure rosters comply with relevant awards, agreements, legislation and policies.
• Maintain accurate records in rostering and payroll systems.
• Prepare reports related to staffing, hours worked and roster efficiency.
• Support continuous improvement of rostering processes and systems.
• Forecast staffing needs, support workforce planning and provide insights for cost-effective rostering.
• Participate in a rotating fortnightly on‑call roster.
• Collaborate with your team to keep services running efficiently and support staff on the ground.

Skills

Rostering experience

SCHADS Award knowledge

Attention to detail

Communication under pressure

Tools

MYP

Shiftcare

Carelink

Job description

Lumiere Foundation Ltd in Seven Hills, Sydney, is seeking an experienced Rostering Officer to manage day-to-day rosters for NDIS and OOHC programs with Interactive Community Care. This hands-on role requires problem solving, adaptability, and ensuring compliance.

You'll join a small team, build rosters in MYP, respond to changes, and develop leadership over time, with opportunities to grow.