NDIS Program Coordinator – Community Services & Impact

Mid Richmond Neighbourhood Centre; Evans Head; Presencial; AUD 80.000 - 110.000; Jornada completa

Descripción de la vacante

Mid Richmond Neighbourhood Centre in Evans Head is seeking an NDIS Program Coordinator to oversee referrals, intake, participant engagement and service growth. You will build relationships with participants, families and providers, ensuring person-centred and compliant service delivery across MRNC programs.

Reporting to the Services Manager/General Manager, you will apply NDIS standards, coordinate staff/volunteers and monitor outcomes, risks and feedback to support positive participant outcomes.

Formación

• Relevant tertiary qualification in social work or related field, or equivalent demonstrated experience.
• Minimum three years experience in the NDIS / disability sector with leadership, coordination or senior service delivery.
• Experience coordinating NDIS services, intake and assessments using person-centred and strengths-based practice.
• Knowledge of NDIS requirements, risk management and compliance.
• Strong participant relationship-management skills and ability to work with families and stakeholders.
• Current Working with Children Check and NDIS Worker Screening Check (or willingness to obtain).

Responsabilidades

• Coordinate day-to-day NDIS services, including enquiries, referrals, intake, assessments, onboarding, service agreements, support planning, commencement and reviews, in line with MRNC policies and delegated authority.
• Provide information, advocacy and plan implementation support to existing and potential participants within MRNC scope.
• Build relationships with participants, families, support coordinators, providers and community networks, and support participant engagement, workforce capability and service growth in line with MRNC strategy and capacity.
• Apply relevant NDIS legislation, practice standards, pricing arrangements and service guidelines, responding to participant needs.
• Coordinate staff and volunteers where relevant, including training, rostering oversight, supervision support and service quality monitoring.
• Monitor outcomes, feedback, incidents, complaints, risks and changing needs; expedite concerns and contribute to planning, quality improvement, service development, audit preparation, accurate records and reporting.
• Represent and promote MRNC through networks, meetings, marketing and community engagement, and collaborate with aged care and other programs on integrated, person-centred service delivery.
• Assist across MRNC programs and services as needed to support community care, within your skills, training and role scope.

Conocimientos

Leadership

Coordination

Relationship management

Communication

Educación

Tertiary qualification in social work or related field

Descripción del empleo

Mid Richmond Neighbourhood Centre in Evans Head is seeking an NDIS Program Coordinator to oversee referrals, intake, participant engagement and service growth. You will build relationships with participants, families and providers, ensuring person-centred and compliant service delivery across MRNC programs.

Reporting to the Services Manager/General Manager, you will apply NDIS standards, coordinate staff/volunteers and monitor outcomes, risks and feedback to support positive participant outcomes.