NDIS Community Team Leader — Lead & Develop Local Impact

Ourmob.com.au Chemistry Pty; Taree; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Salary packaging

Health insurance discounts

Rewards program (Maxxia)

Career growth opportunities

Flexible work arrangements

Competitive remuneration

Supportive leadership

Culture: friendly team

Job summary

Breakthru, part of the Royal Rehab Group, seeks a leader to guide a small team delivering multiple NDIS programs in Individualised Support and capacity-building. You will report to the Regional Manager and ensure high-quality, client-focused services in community settings.

You’ll mentor staff, drive service growth, and strengthen relationships with families and stakeholders while supporting strategic development and excellent customer service.

Qualifications

• Leadership experience in an NDIS program or similar care setting.
• Proven ability to mentor and supervise a small team.
• Strong rostering and staff management capabilities.
• Customer service orientation with stakeholder liaison skills.
• Criminal record check and working with children check are required.

Responsibilities

• Ensure the effective delivery of high-quality services to participants.
• Mentor and supervise the team to expand knowledge and careers.
• Support portfolio development through strong customer service and business development.
• Oversee daily operations of Core and capacity-building services.
• Strengthen relationships with participants, families and stakeholders.
• Support strategic growth and service development initiatives.

Skills

Leadership

Rostering

Staff management

Customer service

Conflict resolution

Computer skills

Job description

Breakthru, part of the Royal Rehab Group, seeks a leader to guide a small team delivering multiple NDIS programs in Individualised Support and capacity-building. You will report to the Regional Manager and ensure high-quality, client-focused services in community settings.

You’ll mentor staff, drive service growth, and strengthen relationships with families and stakeholders while supporting strategic development and excellent customer service.