NDIS Billing and Accounts Officer

ActionAbility Ltd.; Sydney; Remote; AUD 41,000 - 55,000; Part time

Job summary

ActionAbility Ltd. is seeking an experienced NDIS billing and accounts officer to manage end-to-end invoicing and claims processing on a casual, work-from-home basis.

The role offers 10–12 hours per week with a flexible schedule to suit family, study or other commitments. You will handle invoicing to plan managers and participants, process claims via PRODA and PACE, and ensure timely submissions while resolving any issues.

Qualifications

• Proven experience in NDIS billing or accounts in a similar role.
• Solid understanding of NDIS line items, support categories, pricing and claiming rules.
• Hands-on PRODA and PACE experience.
• Strong attention to detail and organisational skills.
• Ability to work independently and manage time.

Responsibilities

• Prepare and send invoices to plan managers and self-managed participants.
• Process claims for NDIA-managed participants through PRODA and the PACE system.
• Follow up on rejected or unpaid claims, identifying the issue, amending and resubmitting
• Apply the correct NDIS support items, line items and pricing in line with current NDIS Pricing Arrangements and Price Limits
• Reconcile payments and keep accurate billing records
• Liaise with plan managers, participants and our team to resolve billing queries

Skills

NDIS billing experience

Attention to detail

Time management

Independent work

Communication skills

Tools

PRODA

PACE

Xero

MYOB

Job description

An experienced NDIS billing and accounts officer role on a casual basis for around 10 to 12 hours per week. This is a fully work from home role, and you can set your own schedule, so it would suit someone looking for flexibility around family, study or other commitments. You'll be responsible for managing NDIS billing from start to finish, making sure claims are accurate, submitted on time and followed up when something doesn't go through.

Key responsibilities

• Preparing and sending invoices to plan managers and self-managed participants
• Processing claims for NDIA-managed participants through PRODA and the PACE system
• Following up on rejected or unpaid claims, identifying the issue, amending and resubmitting
• Applying the correct NDIS support items, line items and pricing in line with the current NDIS Pricing Arrangements and Price Limits
• Reconciling payments and keeping accurate billing records
• Liaising with plan managers, participants and our team to resolve billing queries

About you

• Proven experience in NDIS billing or accounts in a similar role (essential)
• A solid understanding of NDIS line items, support categories, pricing and claiming rules
• Hands-on experience using PRODA and the PACE system
• Confidence troubleshooting knocked-back claims and getting them sorted
• Strong attention to detail and great organisational skills
• The ability to work independently and manage your own time
• Clear, friendly communication skills
• A reliable internet connection and your own computer
• Experience with Xero, MYOB or a similar accounting platform would be a bonus

Fully flexible hours that fit around your life

Work from the comfort of your own home

A supportive and down to earth team

The chance to be part of an organisation that makes a real difference for people with disability