NDIS & Aged Care Care Navigator

Proveda; Sydney; On-site; AUD 88,000 - 102,000; Full time

Benefits offered by this job

Competitive remuneration

Salary packaging up to $15,900 NFP per

Wellness day

Flexible working (WFH) after training

12 weeks paid parental leave

Learning and Development

Employee Assistance Program

Free onsite parking

Employee Referral Program

Job summary

Proveda in Sydney, NSW is seeking a Care Coordinator with experience in the NDIS and/or Aged Care sectors to help people navigate the care system and plan supports. You will provide impartial information, support families, and liaise with providers to coordinate services.

Key requirements include Cert III or higher in community services or related fields, strong communication and digital skills, and compliance checks. Flexible working arrangements and staff benefits are offered.

Qualifications

• Cert III or above in community services, disability, social work or related discipline.
• Experience in NDIS and/or Aged Care sectors.
• Knowledge of service delivery systems incl. NDIS, MAC, The Lookout Way, NSW Health or NGO service provision.
• Commitment to person-centred and recovery approaches to care.

Responsibilities

• Provide impartial information, guidance and navigation to the NDIS, My Aged Care and health services for customers and families.
• Support customers to set and achieve goals within their plan or package budget via phone and visits.
• Connect customers with informal, mainstream and funded supports.
• Liaise with a network of approved providers to ensure care and advocate for changes in support when needed.
• Support customers and families to build capability to manage their own care.

Skills

Excellent communication

Time management

Multi-tasking

Prioritisation

Digital literacy

Education

Cert III or higher in community services/disability/social work

Tools

Microsoft Suite

Client record management software

Job description

Proveda in Sydney, NSW is seeking a Care Coordinator with experience in the NDIS and/or Aged Care sectors to help people navigate the care system and plan supports. You will provide impartial information, support families, and liaise with providers to coordinate services.

Key requirements include Cert III or higher in community services or related fields, strong communication and digital skills, and compliance checks. Flexible working arrangements and staff benefits are offered.