NDIS Administrator

St Jude's Group; Perth; On-site; AUD 70,000 - 90,000; Full time

Job summary

St Jude's Health Care Group in Perth seeks a meticulous NDIS Administrator to manage quotes, plans, service agreements and financial reporting for the disability unit. The role sits in the finance team, coordinating with NDIA and plan managers to ensure accurate processing of invoices, claims and funding, while maintaining high standards of record keeping and compliance.

Permanent full-time position with a supportive team and opportunities for professional development within a values-driven

Qualifications

• Experience in financial administration with strong record keeping.
• Ability to process invoices and NDIA-related documents accurately.
• Excellent attention to detail and organisational skills.

Responsibilities

• Ensuring that invoices and claims are processed and submitted to the NDIS, plan managers and self-managed participants in line with NDIS guidelines to meet internal reporting requirements.
• Preparing quotes, setting up clients internally and creating service and accommodation agreements.
• Monitoring expired/expiring plans and liaising with internal stakeholders to ensure the continuation of services for participants.
• Following up aged receivables and invoices to recover outstanding debts.

Skills

Financial administration

Accounts receivable

Debt collection

Record keeping

Attention to detail

Effective communication

Time management

Tools

NDIS software

Microsoft Office

Job description

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St Jude’s Health Care Group is a trusted provider of Aged Care, Allied Health and Disability Services, established in 1982.With a strong reputation built over four decades and as a purpose-driven organisation, we operate with a clear philosophy:we do not provide any service that isn’t good enough for our own families.Our work is grounded in respect, integrity, commitment, and genuine partnerships with the individuals and communities we support.

Role Summary

The role of the NDIS Administrator is to ensure that all quotes, agreements, plans bookings, services, claims and financial reports for the disability business unit are completed effectively, efficiently and with great accuracy and quality. The role works within our finance team, liaising with external stakeholders and internal managers on a wide range of reporting, finance and administrative duties. The role plays a crucial part in facilitating the timely and quality flow of information between St Jude's and the administrative body for the NDIS, the NDIA.

Responsibilities and Duties

• Ensuring that invoices and claims are processed and submitted to the NDIS, plan managers and self-managed participants in line with NDIS guidelines to meet internal reporting requirements.
• Preparing quotes, setting up clients internally and creating service and accommodation agreements.
• Monitoring expired/expiring plans and liaising with internal stakeholders to ensure the continuation of services for participants.
• Following up aged receivables and invoices to recover outstanding debts.

This role is being hired on a permanent full time basis and is located at our central office in West Perth.

Skills, Attributes and Experience

Our ideal candidate will have significant experience working in a financial administration capacity. Ideally, this experience will have come within a role where maintaining record keeping of a high standard and ensuring that statutory requirements are met was a key facet. They will pay high attention to the details of what they do and be able to work accurately whilst unsupervised. They will also be a confident, effective communicator who won't hesitate to challenge their management for the better of the client/organisation.

As well as the above skills, the Key Requirements include:

• Previous experience working in accounts, with a focus on accounts receivable and debt collection, will be highly regarded.
• Previous experience working within the disability sector, including an understanding of the NDIS framework and its software applications, is desirable but not essential.
• Strong level of competency with the Microsoft applications.
• Demonstrated ability to manage time effectively, incorporating the ability to manage competing priorities and deadlines.
• The capacity and resilience to play an active role in problem solving and adapting to internal and external changes to processes or systems.

Why Join St Jude's?

At St Jude's Health Care Group, you'll be joining a values-driven organisation that genuinely makes a difference in the lives of clients, employees, and the wider community.

We offer:

Competitive salary package.

Modern West Perth office location.

Supportive and collaborative team environment.

Opportunities for career development and professional growth.

Exposure to executive-level decision-making and strategic projects.

The opportunity to contribute to meaningful outcomes within the aged care and disability sectors.

St Jude's Health Care Group is proud to be an Equal Opportunity Employer. We encourage applications from people of all backgrounds and experiences.

St Jude's NDIS are proud to be an equal opportunity employer.