Ndis Administrative & Records Coordinator

Aaa Disability Services Pty Ltd; Australia; Remote; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training provided

Ongoing support

Professional development

Customer-focused role

Job summary

Aaa Disability Services Pty Ltd is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization, customer communication, and accurate information handling.

Remote-enabled position with flexible scheduling and access to training resources. You will maintain booking records, respond to inquiries, and coordinate with providers to ensure smooth confirmations and timely

Qualifications

• Clear communication skills and customer-focused mindset.
• Strong organizational and time-management abilities.
• Attention to detail and accuracy in handling information.
• Comfort with researching information online and learning new booking systems.

Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Skills

Strong communication

Excellent organization

Attention to detail

Customer-focused attitude

Researching information online

Basic computer proficiency

Ability to learn booking systems

Time-management

Reliability

Customer-service experience (helpful)

Job description

Job Description

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process

How to Apply

If you are organized, detail-oriented, and enjoy coordinating bookings, we encourage you to apply for the Booking Services Coordinator opportunity.