Gatehouse Security Officer: Access Control & Customer Service

Securitas; Sydney; Remote; AUD 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Remote work

Flexible scheduling

Training available

Ongoing support

Professional development

Customer-focused role

Zusammenfassung

Securitas is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. This role supports clients from Sydney, Australia, and offers remote work opportunities.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately to provide smooth booking experiences.

Qualifikationen

• Excellent communication and organizational skills.
• Attention to detail and a customer-focused approach.
• Ability to research information online and use booking systems.
• Basic computer proficiency and reliability.

Aufgaben

• Respond to booking inquiries.
• Gather customer needs and preferences.
• Research available options.
• Coordinate booking details.
• Verify customer and reservation information.
• Provide confirmations and relevant information.
• Assist with booking updates and changes.
• Communicate with providers as needed.
• Maintain accurate booking records.
• Follow up with customers regarding outstanding information.
• Provide professional support throughout the booking process.

Kenntnisse

Communication skills

Organization

Attention to detail

Customer focus

Online research

Basic computer skills

Booking systems

Time management

Self-motivated

Experience in bookings

Jobbeschreibung

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process

How to Apply

If you\'re organized, detail-oriented, and enjoy coordinating bookings, we encourage you to apply for the Booking Services Coordinator opportunity.

Must be able to call at least 30 people a day; sales mindset and professional presentation are required; weekends off and early finish on Fridays; competitive compensation; strong writing ability; self-starter with initiative.