Cancer Centre Bookings & Admissions Officer

St John Of God Health Care; Australia; Remote; AUD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Remote environment

Flexible scheduling

Training available

Ongoing support

Professional development

Customer-focused role

Zusammenfassung

St John Of God Health Care is seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The role emphasizes organization and clear customer communication.

You will coordinate bookings remotely, respond to inquiries, verify information, and maintain accurate records while learning booking systems to provide professional support throughout the booking process.

Qualifikationen

• Excellent communication skills
• Strong organizational abilities
• Attention to detail in handling bookings
• Customer-focused attitude with a service mindset
• Comfortable researching information online
• Basic computer proficiency to navigate systems
• Ability to learn booking systems quickly
• Strong time-management abilities
• Reliable and self-motivated team member
• Previous booking or customer-service experience is helpful but not required

Aufgaben

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Kenntnisse

Strong communication

Excellent organization

Attention to detail

Customer-focused

Researching information online

Basic computer proficiency

Learn booking systems

Time management

Reliable and self-motivated

Previous booking or customer-service (

Jobbeschreibung

Booking Services Coordinator

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details.

The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

• Respond to booking inquiries
• Gather customer needs and preferences
• Research available options
• Coordinate booking details
• Verify customer and reservation information
• Provide confirmations and relevant information
• Assist with booking updates and changes
• Communicate with providers as needed
• Maintain accurate booking records
• Follow up with customers regarding outstanding information
• Provide professional support throughout the booking process

Qualifications

• Strong communication skills
• Excellent organization
• Attention to detail
• Customer-focused attitude
• Comfortable researching information online
• Basic computer proficiency
• Ability to learn booking systems
• Strong time-management abilities
• Reliable and self-motivated
• Previous booking or customer-service experience is helpful but not required

Why Choose Us?

• Remote Environment: Coordinate bookings remotely
• Flexible Scheduling: Organize your schedule around responsibilities and customer needs
• Training Available: Learn booking procedures and online platforms
• Ongoing Support: Access educational resources and guidance
• Professional Development: Build organization, communication, research, and coordination skills
• Customer-Focused Role: Assist customers throughout the booking process