NDIS Administrative Officer — Make a Difference

Mission Australia; Adelaide; On-site; AUD 82,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Counselling service

Volunteering opportunities

Extra leave

Leave options

Job summary

Mission Australia is seeking an Administration Officer to provide high-quality reception and administrative support to our NDIS teams. You will be the first point of contact for participants and visitors, ensuring a welcoming, professional experience while supporting our teams to deliver positive outcomes.

This full-time, maximum-term role runs across Noarlunga and Keswick, with responsibilities for reception, office coordination, and confidentiality.

Qualifications

• Relevant qualification in Administration, Business or related field (desirable) or equivalent experience.
• Experience providing administration, reception or secretarial support in a complex service environment.
• Strong customer service skills and ability to build positive relationships with participants, staff and stakeholders.
• Excellent organisational skills and ability to manage competing priorities.
• Proven confidentiality and discretion when handling sensitive information.
• Ability to meet NDIA onboarding requirements and NDIA Worker Screening checks.

Responsibilities

• Provide high-quality administrative, reception and customer service support to enable effective NDIS service delivery.
• Act as a professional first point of contact for participants, families, visitors and stakeholders, responding to enquiries with care, confidentiality and discretion.
• Maintain accurate records, databases and administrative systems in line with organisational policies and requirements.
• Support managers and teams with coordination of meetings, correspondence, reports, scheduling and general administrative tasks.
• Manage office operations, including supplies, assets, facilities, and day-to-day administrative requirements across sites.
• Build positive working relationships with internal teams and external stakeholders to support efficient service delivery and positive outcomes.

Skills

Administration

Reception

Customer service

Microsoft Office

Education

Administration/Business qualification

Tools

Microsoft Office

Database systems

Job description

Mission Australia is seeking an Administration Officer to provide high-quality reception and administrative support to our NDIS teams. You will be the first point of contact for participants and visitors, ensuring a welcoming, professional experience while supporting our teams to deliver positive outcomes.

This full-time, maximum-term role runs across Noarlunga and Keswick, with responsibilities for reception, office coordination, and confidentiality.