NDIS Admin & Operations Coordinator

Concept Care Disability Solutions; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Concept Care Disability Solutions in Gregory Hills NSW is seeking a motivated Business Support Officer to join our operations team. You will support service delivery, coordinate projects, and ensure the smooth day-to-day functioning of our organisation.

You will manage relationships with participants, families, staff, maintain CRM and SharePoint records, and provide executive and administrative support including diary and inbox management.

Qualifications

• Minimum of 2 years' experience in executive support or similar role.
• Excellent organisational and time management skills.
• Strong administrative, communication and interpersonal skills.

Responsibilities

• Prepare and manage NDIS service agreements, referrals, and incident documentation.
• Coordinate operational projects, audits, and compliance activities.
• Liaise with participants, families, support coordinators, and internal stakeholders.
• Maintain CRM systems, SharePoint, and organisational records for audit readiness.
• Provide executive and administrative support, including diary and inbox management.
• Ensure timely completion of tasks and reporting requirements.
• Identify opportunities for process improvement and contribute to efficiencies.
• Support business initiatives and projects as required.

Skills

Executive support

Time management

Communication

Interpersonal skills

Attention to detail

Prioritisation

Tools

Microsoft Office Suite

CRM systems

SharePoint

Job description

Concept Care Disability Solutions in Gregory Hills NSW is seeking a motivated Business Support Officer to join our operations team. You will support service delivery, coordinate projects, and ensure the smooth day-to-day functioning of our organisation.

You will manage relationships with participants, families, staff, maintain CRM and SharePoint records, and provide executive and administrative support including diary and inbox management.