National Senior VET Student Support Lead

The University Of Notre Dame; Fremantle; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Generous training opportunities

Discounted study at the University

Friendly and collaborative environment

Job summary

The University of Notre Dame Australia is seeking a National Senior Student Support Officer to coordinate VET administration and student support across programs. You will work with senior leaders to improve processes, ensure compliance, and enhance student outcomes in a dynamic environment on campus in Fremantle, WA.

This full-time, fixed-term role offers opportunity to lead a small team, manage budgets, and partner with diverse stakeholders while contributing to the university’s mission and

Qualifications

• Relevant degree with demonstrated experience, or an equivalent combination of education, training and professional experience.
• Proven experience leading administrative support and coordination, preferably within a VET, RTO or education environment.
• Experience in financial administration, procurement and project coordination.
• Ability to provide advice and support to senior leaders on administration, compliance, policy and process improvement.
• Strong administrative, project and process management skills, with excellent attention to detail and the ability to manage competing priorities.
• Strong analytical, problem-solving and initiative-taking skills.
• Excellent written and verbal communication skills, with the ability to engage and influence staff, students and external stakeholders.
• Demonstrated ability to improve administrative systems, processes and service delivery.
• Proficiency in Microsoft Office, with experience using LMS and CRM systems.
• Ability to lead, motivate and develop a team through guidance, mentoring and professional support.
• Knowledge of ASQA compliance, government-funded programs and VET operational requirements is highly desirable.

Responsibilities

• Coordinate VET administration while supporting team performance and positive student outcomes.
• Oversee records, compliance, reporting, events, projects and budgets.
• Resolve complex student and administrative matters.
• Drive process improvements to enhance service delivery and student outcomes.
• Build strong relationships with students, staff and external stakeholders.

Skills

Administrative skills

Project management

Process improvement

Communication

Stakeholder engagement

Team leadership

Analytical thinking

Problem solving

Attention to detail

LMS experience

Education

Bachelor's degree

Tools

Microsoft Office

LMS

CRM systems

Job description

The University of Notre Dame Australia is seeking a National Senior Student Support Officer to coordinate VET administration and student support across programs. You will work with senior leaders to improve processes, ensure compliance, and enhance student outcomes in a dynamic environment on campus in Fremantle, WA.

This full-time, fixed-term role offers opportunity to lead a small team, manage budgets, and partner with diverse stakeholders while contributing to the university’s mission and