National Sales and Service Manager

Spill Station Australia P/L; Sydney; On-site; AUD 130,000 - 175,000; Full time

Benefits offered by this job

Car allowance

Performance bonus

Senior leadership role

Job summary

Spill Station Australia P/L is seeking an energetic National Sales and Service Manager to drive national sales and service growth. This hands-on, field-facing role reports to the General Manager and requires leading a multi-state team while personally visiting customers and pursuing major opportunities.

You will build a high-performing team, improve service performance and develop new B2B business across sectors. Travel interstate as needed to support customers and team.

Qualifications

• At least 10 years of B2B sales experience including leadership roles.
• Proven success in national sales leadership and key account growth.
• Ability to generate sales while coaching a field team.

Responsibilities

• Lead, coach and manage national sales and service teams across states.
• Develop and implement national sales and service strategies.
• Achieve sales revenue, gross profit and service targets.
• Develop new B2B opportunities and engage key customers face-to-face.
• Grow accounts through cross-selling and improved engagement.
• Manage strategic accounts and complex tenders.

Skills

B2B Sales Leadership

National Sales Management

Key Account Management

Negotiation

CRM & Analytics

Team Coaching

Tools

CRM Software

Job description

Spill Station Australia P/L - Wetherill Park NSW

We are seeking an energetic, commercially focused and hands-on National Sales and Service Manager to lead and grow our national sales and service functions.

Reporting directly to the General Manager, you will manage a multi-state team while remaining personally involved in customer visits, new business development and major sales opportunities. You will be accountable for increasing revenue and gross profit, strengthening key accounts, improving service performance and building a disciplined, high-performing team.

This is an active, customer-facing leadership role - not a desk-based management position. The successful candidate will be expected to spend time in the field, support team members directly and personally contribute to winning new B2B business.

Key responsibilities

Lead, coach and manage the national sales and service teams across multiple states.

Develop and implement national sales and service strategies aligned with the Company’s objectives.

Achieve agreed sales revenue, gross profit, service revenue and new-business targets.

Personally develop new B2B opportunities and maintain regular face-to-face engagement with key customers.

Grow existing accounts through cross-selling, account development and improved customer engagement.

Manage strategic accounts and build strong relationships with key decision-makers.

Support the team through complex sales cycles, commercial proposals and major tenders.

Establish clear individual and team KPIs, activity expectations and accountability.

Conduct regular performance reviews, field coaching and structured follow-up with team members.

Monitor sales activity, pipeline value, forecasting, quote follow-up and conversion rates.

Maintain high standards of CRM accuracy, reporting and sales discipline.

Improve service planning, customer responsiveness and communication between the sales and service functions.

Identify new markets, products, services and commercial growth opportunities.

Work closely with Finance, Operations, Purchasing and Warehouse teams to support customer delivery and profitable growth.

Travel interstate as required to support customers and team members.

About you

At least 10 years of B2B sales experience, including a minimum of five years in a sales leadership or management role.

Proven success in national sales leadership, new-business development and strategic account growth.

Demonstrated ability to personally generate sales while leading and developing a team.

Experience managing sales and service teams across multiple territories or states.

Strong commercial understanding of revenue, gross profit, sales budgets and cost management.

Proven experience managing sales pipelines, forecasts, conversion rates and individual performance.

Experience handling complex sales opportunities, commercial proposals and major tenders.

Strong customer relationship, negotiation and stakeholder-management skills.

Demonstrated ability to coach employees, address underperformance and build accountability.

Strong CRM discipline and confidence using sales data to make decisions.

A practical, visible and hands-on leadership style.

Willingness to travel regularly and spend time with customers and team members in the field.

Ability to collaborate effectively across all areas of the business.

About us

Spill Station Australia is a market leader in the specialist supply of chemical storage, spill prevention and spill response equipment and services.

For more than 41 years, our focus on innovation, quality and customer outcomes has enabled us to support clients across manufacturing, mining, logistics, healthcare and other compliance-driven industries.

Base salary of $130,000 plus superannuation.

$15,000 annual car allowance.

Performance bonus of up to $15,000, subject to achieving agreed KPIs.

Total remuneration package of up to approximately $175,000.

A senior national leadership position in an established Australian business.

The opportunity to shape national sales strategy and service delivery.

An established customer base with significant growth potential.

Direct engagement with the General Manager and key business functions.

A practical and supportive working environment.