Service Sales Manager

Roc Consulting; Sydney; On-site; AUD 108,000 - 132,000; Full time

Job summary

Roc Consulting is recruiting for a Service Sales Manager in Sydney for an established national business delivering critical power and electrical solutions across Australia. You will own the Service division's commercial growth, pipeline and revenue from service agreements, maintenance, warranties and replacement equipment.

Reporting to the General Manager, you will drive recurring revenue, manage key service accounts and build a structured sales process with cross-functional teams to scale the

Qualifications

• Proven B2B sales and account management experience.
• Experience developing recurring service or maintenance revenue.
• Strong commercial and pipeline management skills.
• Ability to identify and convert opportunities within an existing customer base.
• A proactive, process-driven approach to sales.
• Strong relationship-building and stakeholder management skills.
• The ability to take ownership and build structure around a growing function.
• Uncapped earning potential through commissions & bonuses.
• Take ownership of a growing Service division.
• Established national business with a strong existing customer base.
• Genuine autonomy to shape the sales strategy, systems and processes.
• Direct exposure to senior management with long-term career opportunities.

Responsibilities

• Drive growth across service, maintenance and recurring contracts
• Develop and manage key service accounts
• Proactively engage existing and previous customers to identify service and replacement opportunities
• Increase service and extended warranty attachment across equipment sales
• Improve the conversion and management of reactive service enquiries
• Build and manage a structured pipeline of service opportunities
• Develop systems, processes and automation to support continued growth
• Work closely with internal teams and marketing to strengthen the Service offering

Job description

Our client is an established national business supplying critical power and electrical solutions across Australia. With a strong existing customer base and continued growth, they are now looking to appoint a Service Sales Manager based in Sydney to take ownership of the commercial growth of their Service division.

This is a newly focused role with genuine scope to build, improve and scale the service sales function, driving recurring revenue across service agreements, maintenance, extended warranties and replacement equipment.

Position

Reporting directly to the General Manager, you will take ownership of the Service sales budget, pipeline and overall commercial performance.

Key responsibilities will include:

• Drive growth across service, maintenance and recurring contracts
• Develop and manage key service accounts
• Proactively engage existing and previous customers to identify service and replacement opportunities
• Increase service and extended warranty attachment across equipment sales
• Improve the conversion and management of reactive service enquiries
• Build and manage a structured pipeline of service opportunities
• Develop systems, processes and automation to support continued growth
• Work closely with internal teams and marketing to strengthen the Service offering

Experience

You will be a commercially driven sales professional with experience across service, maintenance, electrical, industrial, power, technical equipment or a related B2B environment.

You will bring:

• Proven B2B sales and account management experience
• Experience developing recurring service or maintenance revenue
• Strong commercial and pipeline management skills
• Ability to identify and convert opportunities within an existing customer base
• A proactive, process-driven approach to sales
• Strong relationship-building and stakeholder management skills
• The ability to take ownership and build structure around a growing function
• Up to $120,000 + Super + $20,000 Car Allowance
• Uncapped earning potential through commissions & bonuses
• Take ownership of a growing Service division
• Established national business with a strong existing customer base
• Genuine autonomy to shape the sales strategy, systems and processes
• Direct exposure to senior management with long-term career opportunities

This is an opportunity to take ownership of an established Service division and turn it into a more structured, scalable and commercially focused business unit.