National Precinct Maintenance Manager

Mercy Health; Melbourne; Hybrid; AUD 120,000 - 150,000; Full time

Job summary

Mercy Health is seeking an experienced National Precinct Maintenance Manager to lead maintenance operations, asset management and compliance across Victoria, Queensland and Western Australia from the North Richmond Head Office, VIC. The role combines strategic leadership with hands-on oversight, with 30–40% travel.

You will partner with Precinct and Regional Managers to standardise maintenance practices, drive improvements and ensure safe, compliant environments for residents, clients and staff.

Qualifications

• Proven leadership across multiple locations
• Strong stakeholder engagement and influencing skills
• Experience leading maintenance, facilities or asset management in a complex multi-site environment
• Understanding of building services, preventative maintenance, asset lifecycle and capital works
• Budget management, contractor performance, procurement oversight
• Strong communication for senior stakeholder reporting
• Commitment to safe, high-quality environments for residents and communities

Responsibilities

• Provide oversight of maintenance operations and asset management across residential aged care and seniors living precincts
• Develop and implement preventative maintenance programs and capital works plans
• Manage contractor performance and ensure regulatory compliance
• Travel regularly across Mercy Health locations (30-40% involvement)
• Partner with precinct and regional managers to drive continuous improvement
• Support governance, safety and reporting to senior leadership

Skills

Leadership

Stakeholder engagement

Maintenance operations

Asset management

Compliance

Education

Trade qualification in electrical/plumbing/mechanical/building services

Tertiary qualifications in Facilities Management/Engineering/Asset Management

Tools

Building services knowledge

Job description

Employment Type: Permanent Full time
Hours: 76 hours/fortnight
Location: Melbourne (North Richmond Head Office) | Hybrid work (4 days office, 1-day WFH) | Frequent interstate travel across Mercy Health's national aged care portfolio.
Upload with application: Resume & cover letter
Contact: Paul Kielty, National Maintenance Manager

Where there's life, there's Mercy.
Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

Join us at Mercy Health and help us deliver even greater outcomes for our residents, families, communities, and you.

About the opportunity:

We are seeking an experienced and strategically focused National Precinct Maintenance Manager to join Mercy Health's Healthy Ageing division in this newly created national leadership role. Reporting to the National Maintenance Manager and based at our Head Office in North Richmond, VIC, you will provide oversight of maintenance operations, asset management, compliance and capital works across a portfolio of Residential Aged Care and Seniors Living precincts across Victoria, Queensland and Western Australia.

This role presents a unique opportunity to establish consistency, drive best practices and influence the future direction of maintenance and facilities management across our national portfolio. Working closely with Precinct Managers, Regional Managers and corporate stakeholders, you will have functional oversight of a geographically dispersed team while ensuring our homes and communities remain safe, compliant, welcoming and fit for purpose for residents, clients, visitors and employees.

You will be responsible for developing and implementing preventative maintenance programs, overseeing assets and capital works, managing contractor performance, ensuring compliance with legislative and regulatory requirements, and driving continuous improvement initiatives that enhance operational efficiency and service quality.

You will spend time on-site partnering with Precinct Managers, reviewing operational performance, supporting capital works projects, conducting asset and compliance inspections, and identifying opportunities for continuous improvement. Travel is expected to form a regular and meaningful component of the role, with approximately 30-40% of time spent visiting Mercy Health locations across the country.

With regular interstate travel, this role combines strategic leadership with hands-on operational oversight, making it ideal for an experienced facilities, asset or maintenance leader who enjoys building capability, influencing outcomes and delivering tangible improvements across a complex multi-site environment.

You will have:

• Proven leadership capability with the ability to inspire, coach and develop teams across multiple locations
• Strong stakeholder engagement and influencing skills, with the ability to build effective relationships at all levels
• Demonstrated experience leading maintenance, facilities or asset management operations in a complex, geographically dispersed multi-site environment
• Sound understanding of building services, preventative maintenance programs, asset lifecycle management and capital works delivery
• Strong commercial acumen, including budget management, contractor performance management and procurement oversight
• Excellent problem-solving, planning and organisational skills with the ability to manage competing priorities
• Strong knowledge of compliance frameworks, including workplace health and safety, building compliance and essential safety measures
• Experience implementing process improvements, performance reporting and operational efficiencies
• High level communication skills, including the ability to provide clear reporting and recommendations to senior stakeholders
• A collaborative, customer-focused approach aligned to Mercy Health's values

What you'll bring:

• A trade qualification in electrical, plumbing, mechanical, building services or a related discipline, and/or tertiary qualifications in Facilities Management, Engineering, Asset Management or a related field
• Significant experience leading facilities, property, asset or maintenance functions across geographically dispersed sites
• Experience within aged care, healthcare, retirement living, property or similar highly regulated environment
• Demonstrated knowledge of building codes, essential safety measures, fire safety and workplace health and safety requirements
• Proven experience managing contractors, service providers and maintenance budgets
• Experience developing and implementing preventative maintenance programs, asset replacement strategies and capital works plans
• Strong understanding of compliance obligations relating to facilities and the built environment
• Experience working across geographically dispersed operations and leading remote teams
• A commitment to delivering safe, high-quality environments that support positive outcomes for residents and communities

You will also be required to provide evidence of, or in the process of obtaining:

• Police Check
• A current driver's licence and willingness to undertake regular interstate travel across VIC, QLD and WA

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people's lives - and your career.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.