National Operations Manager — Warehousing & Distribution

Protecta Group; Australia; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Attractive remuneration package

Uncapped profit share program

Laptop and mobile phone provided

Bonusly recognition program

Rostered Day Off (RDO) program

Job summary

Protecta Group in Australia seeks a seasoned National Operations Manager to lead branch and warehouse operations nationwide. You will drive safety, efficiency and stock accuracy while partnering with branch leaders to uplift performance across the network.

You will coach managers, optimize processes and collaborate with Purchasing, Sales and Customer Service to deliver reliable deliveries and a superior customer experience.

Qualifications

• Proven experience leading multi-site operations across branches and warehouses.
• Track record of coaching managers and elevating operational performance.
• Solid knowledge of inventory, freight and workplace safety.

Responsibilities

• Lead national branch and warehouse operations with safety, service, efficiency and cost accountability.
• Coach branch leaders, set clear expectations and build team capability.
• Oversee receiving, storage, picking, packing, dispatch and returns with standardization.
• Strengthen inventory accuracy via stocktakes, cycle counts and controls.
• Collaborate with Purchasing and Sales to improve stock availability and transfers.
• Manage freight and carrier performance for reliable deliveries and cost control.
• Work with Sales/CS to resolve fulfilment issues and enhance customer experience.
• Manage budgets, staffing, facilities and equipment needs.
• Drive safe work practices and follow-through on incidents and corrective actions.
• Use data to report results and drive system/process improvements.

Skills

Operations leadership

Team coaching

Budget management

Inventory management

Process improvement

Communication

Problem solving

ERP systems

Travel nationwide

Education

Bachelor's degree in logistics/supply chain/business

Tools

ERP software

WMS software

Microsoft Excel

Job description

Protecta Group in Australia seeks a seasoned National Operations Manager to lead branch and warehouse operations nationwide. You will drive safety, efficiency and stock accuracy while partnering with branch leaders to uplift performance across the network.

You will coach managers, optimize processes and collaborate with Purchasing, Sales and Customer Service to deliver reliable deliveries and a superior customer experience.