National Operations Admin | Client & Work-Order Hub

Grosvenor Engineering Group; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Ongoing professional development

Great team culture

Competitive salary

Job summary

An established industry player is seeking a National Operations Administrator to join their dynamic team. This full-time role involves managing client work orders, liaising with stakeholders, and ensuring efficient operations within the National Operations Centre. You will be part of a passionate team dedicated to delivering exceptional service to clients. The company offers a supportive culture and opportunities for professional development, making it an ideal place to grow your career. If you thrive in a fast-paced environment and are eager to contribute to a successful team, this opportunity is perfect for you.

Qualifications

• Strong communication and organisational skills are essential.
• Experience in a similar customer service or administration role preferred.

Responsibilities

• Manage client work orders via phone, email, and online portals.
• Liaise with stakeholders regarding work order status and changes.
• Confirm status of works in progress and maintain system data.

Skills

Exceptional communication skills

Organisational skills

Administration skills

Time management skills

Ability to work independently

Ability to work collaboratively

Education

1 year experience in customer service or administration

Job description

An established industry player is seeking a National Operations Administrator to join their dynamic team. This full-time role involves managing client work orders, liaising with stakeholders, and ensuring efficient operations within the National Operations Centre. You will be part of a passionate team dedicated to delivering exceptional service to clients. The company offers a supportive culture and opportunities for professional development, making it an ideal place to grow your career. If you thrive in a fast-paced environment and are eager to contribute to a successful team, this opportunity is perfect for you.