National Oncourse Operations Manager

Tabcorp; City of Melbourne; On-site; AUD 140,000 - 200,000; Full time

Benefits offered by this job

Flexible public holidays

18 weeks paid parental leave

Ticketing to major events

Access to wellbeing programs

Corporate discounts and offers

Diverse and inclusive culture

Extra bonus leave (5 days)

Job summary

A leading gambling entertainment company in Melbourne is seeking a National Oncourse Operations Manager to lead its national wagering channel. This role focuses on enhancing customer experience, driving commercial success, and overseeing a geographically dispersed team. The ideal candidate will have extensive leadership experience, commercial acumen, and a strong understanding of compliance and risk management. Join a collaborative culture that champions innovation and excellence while providing benefits that support work-life balance.

Qualifications

• Extensive leadership experience in large-scale operational management.
• Proven ability to build and maintain relationships with various stakeholders.
• Experience in regulated industries with a focus on compliance and safety.
• Tertiary qualifications in Business, Event Management or related field preferred.

Responsibilities

• Lead and inspire a team of dedicated managers.
• Drive commercial performance and maximise turnover.
• Oversee national rostering, budgets, and project delivery.
• Ensure compliance with regulatory requirements and safety standards.
• Champion continuous improvement and operational excellence.

Skills

Leadership experience in large-scale operational management

Commercial acumen

Managing geographically dispersed teams

Stakeholder relationship building

Compliance and risk management

Education

Tertiary qualifications in Business, Event Management or related field

Job description

Join to apply for the National Oncourse Operations Manager role at Tabcorp.

Step into the action

You will lead Tabcorp’s national oncourse wagering channel, setting direction, lifting commercial performance, and shaping how customers experience racing on course. This is a high‑impact role where your leadership will shape the customer experience, strengthen industry relationships, and deliver commercial results.

Your role

Reporting to the Head of Industry Partnerships and Oncourse Operations, you will oversee national operational delivery, commercial outcomes, customer experience, and people leadership across a geographically dispersed team. A key part of your role will be partnering with race clubs and industry stakeholders to deliver a consistent, engaging oncourse wagering experience. Working closely with your State Managers, you’ll drive alignment in service delivery, process consistency and performance outcomes across all states and territories.

• Lead and inspire a team of dedicated and experienced managers
• Drive commercial performance — maximising turnover, revenue and profitability
• Oversee national rostering, budgets, administration and project delivery
• Ensure compliance with regulatory requirements while maintaining the highest standards of safety and integrity
• Champion continuous improvement, innovation and operational excellence across the network

Your game changing qualities

You have extensive leadership experience in large-scale operational management and bring strategic clarity, commercial acumen, and leadership presence. You thrive in large, complex, and regulated environments, balancing high-level decision making with hands‑on execution. In addition, you possess:

• Expertise in managing geographically dispersed teams and driving consistent performance
• Proven ability to build and maintain relationships with a wide range of stakeholders
• Experience in regulated industries, with a focus on compliance, risk, and safety
• Tertiary qualifications in Business, Event Management or related field (preferred)

Perks that make a difference

• Time for moments that matter – birthdays, cultural leave, flexible public holidays, and 5 days bonus leave
• 18 weeks paid parental leave for every new parent, no matter your role
• Ticketing to some of the country’s biggest racing and sports events
• Access to our leading wellbeing app and programs to help you be your best
• A range of corporate discounts and special offers with leading retailers
• A diverse and inclusive culture where everyone belongs

Get to know us

TAB is part of Tabcorp, Australia’s leading gambling entertainment company. We’re an iconic brand trusted by millions, creating excitement across 4,400 venues nationwide as well as through our digital, phone and on-track channels. With over 1.1 billion bets taken each year, TAB is where Australians come for unforgettable moments – and where you can belong where the action is. Our collaborative culture empowers leaders to drive strategic initiatives, influence business outcomes, and shape the next chapter of our industry.

It’s TAB time

Ready to make TAB your home ground? Join a team that thrives on collaboration, inclusion, respect, and real connection. We welcome and support people of all abilities – if you need adjustments during the process, email [e-mail].