National Office Administrator

Redkite; Sydney; Vor Ort; AUD 65.000 - 75.000; Vollzeit

Benefits dieser Stelle

Not-for-profit salary packaging

Additional leave

Discounts

Zusammenfassung

Redkite is seeking a friendly National Office Administrator in Sydney to keep the office running smoothly and support families attending counselling appointments. Based in a central location, you will manage day-to-day operations, welcome visitors, coordinate facilities and technology, and act as the go-to person for staff and suppliers.

You will be the hub for administration, onboarding of new starters, records management and ensuring high-quality customer service for internal and external

Qualifikationen

• Experience in office management or similar administrative roles.
• Strong communication, interpersonal and organisational skills.
• Ability to manage multiple priorities and tasks in a busy office.

Aufgaben

• Oversee day-to-day office operations across Redkite offices nationally.
• Coordinate meeting rooms, events, travel bookings and general admin.
• Manage technology logistics, equipment allocation and IT vendor coordination.
• Maintain facilities, building maintenance and WHS compliance.
• Provide high-quality customer service to callers and email enquiries, including donations.
• Support staff onboarding, offboarding and internal events.

Kenntnisse

Office management

Customer service

Vendor coordination

Onboarding support

Communication

Tools

Office software

Jobbeschreibung

• Join a passionate and dynamic team and help families facing childhood cancer.
• Benefits include not-for-profit salary packaging, additional leave and discounts.
• Centrally located - easy 4-minute walk from Central station, cafes, and lunch spots.

A 4-day-per-week arrangement may be considered for the right applicant.

About Redkite

Redkite is a leading national children's cancer charity that provides emotional and mental health support, financial assistance and resources for families facing childhood cancer. Cancer is heartbreaking, traumatic and expensive and impacts every aspect of life for the child with cancer and their whole family. For over 40 years, Redkite has been a lifeline for these children and families, walking alongside them from the moment of diagnosis, throughout treatment, and beyond – both in hospital and in the community.

The Role

We’re looking for a friendly, organised, and proactive National Office Administrator to be the heartbeat of our office and Family Service Centre. This role is ideal for someone who enjoys being the “go-to” person, building positive relationships and ensuring the office runs smoothly and continues to uphold our Redkite’s values. This role is for someone who genuinely enjoys being busy, supporting people, and keeping the office running smoothly behind the scenes.

You’ll be the key person for all things office-related — from making sure the space feels inviting and well-stocked, to helping new starters feel at home from day one and welcoming families for their counselling appointments. Our culture is warm and supportive, and this role plays a big part in bringing that to life. A role where your contribution truly matters. Based in Sydney and reporting to the Executive Assistant, this full-time role oversees day to day office coordination, facilities and technology support, and high quality customer service for internal and external stakeholders. It’s a hands on, varied position suited to someone proactive and organised, who enjoys building strong relationships with staff and suppliers to create a welcoming and efficient workplace.

Key Responsibilities

• Manage day-to-day operations across all Redkite offices nationally.
• Coordinate meeting rooms, office events, travel bookings and general administration.
• Oversee technology logistics including equipment allocation, device audits and IT vendor coordination.
• Maintain office facilities, building maintenance schedules and WHS compliance.
• Provide high-quality customer service to callers and email enquiries, including donation processing.
• Manage vendor relationships, supplier contracts and purchasing of office equipment and consumables.
• Support staff onboarding, offboarding and internal events.

About You

• Naturally warm, approachable, and people-focused
• Highly organised with strong attention to detail
• Comfortable juggling multiple tasks and priorities
• Proactive problem-solver with a calm, can-do attitude
• Confident communicator who enjoys being the “go-to” person
• Tech savvy
• Previous experience in an office management, workplace coordinator, or admin role is ideal

The successful candidate must be able to demonstrate the following:

• Experience managing office facilities at multiple locations
• Experience developing and implementing business systems and processes to create efficiencies
• Great communication (written and verbal), interpersonal and negotiation skills with the ability to build strong working relationships.
• Strong organisational skills with the ability to manage competing priorities
• Strong technical skills with respect to audio and visual meeting support
• A calm, professional and respectful demeanour with a positive, can-do attitude.

Why Join Redkite?

• Meaningful work– Make a real difference in the lives of children with cancer and their families.
• Warm, collaborative culture – work alongside passionate supportive, values-led colleagues
• Central location – modern Surry Hills office, just a 4-minute walk from Central Station
• NFP benefits – including salary packaging and additional leave
• Room to grow – develop your skills in a dynamic and compassionate organisation

To Apply:

Applications will be reviewed as they’re received.

You must have the right to live and work in Australia to apply.

Applicants from culturally and linguistically diverse backgrounds, and Aboriginal and Torres Strait Islander peoples, are warmly encouraged to apply.

_____________________________________________________ Redkite is committed to child safety. We follow clear and transparent recruitment practices which include; references, interviews, psychometric testing and Working with Children & National Police Checks relevant to the state in which staff will be employed. At every stage of the recruitment process we undertake thorough screening to ensure that anyone that joins the team aligns with our values and our commitment to child safety. Redkite acknowledges the Traditional Owners of the land throughout Australia, and their connections to land, waters and community. We acknowledge their stories, traditions and living cultures, and we pay our respect to Elders past and present Redkite is committed to ongoing learning about the individual needs of our families. We strive to create a respectful and inclusive space for people of all cultures and identities. Please note that only short-listed candidates will be contacted.

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