Office All Rounder

Community Links Wellbeing; Bowral; On-site; AUD 52,000 - 68,000; Part time

Benefits offered by this job

Generous salary packaging and salary-s

Ongoing learning, training and PD

Career growth opportunities

Bonus incentive days

Inclusive team culture

Job summary

Community Links Wellbeing is seeking a proactive part-time Administration Officer to join our Bowral office. You will provide broad administrative, office coordination and operational support across programs to ensure the team can focus on delivering quality services.

This role includes reception duties, room bookings, records management and support for the Mental Health Team, consumers and staff, contributing to a welcoming, well-organised workplace in our community-focused Not-for-Profit.

Qualifications

• Reception, administration or office support experience.
• Commitment to respectful, compassionate customer service.
• Excellent communication and interpersonal skills.
• Experience handling phone, email and face-to-face enquiries.
• Strong organisational skills and ability to manage competing priorities.

Responsibilities

• Create a warm, welcoming experience for consumers, families, visitors and community members.
• Be the first point of contact for enquiries via phone, email and in person.
• Maintain a safe, inviting reception and office environment.
• Support day-to-day office operations with proactive administrative tasks.
• Assist staff across programs with administrative and office support duties.
• Coordinate office spaces, meetings and resources.
• Receive and distribute mail and deliveries.
• Organise meetings and group spaces; prepare agendas and distribute documents.
• Support events and community groups with administrative tasks and communications.

Skills

Reception experience

Customer service

Communication skills

Organisational skills

Database experience

Microsoft Office

Independent work

Tools

Microsoft Office

Job description

At Community Links Wellbeing, our administration team is an important part of creating a welcoming, supportive and connected environment for the children, families and community members we work alongside. This role provides a broad range of administrative, office coordination and operational support, helping our teams focus on delivering quality services while ensuring the office runs smoothly behind the scenes.

Based in our Bowral office, this part-time position is perfect for someone who enjoys variety, values helping others and thrives in a community-focused environment. As a key member of our team, you will provide administrative support across a range of programs, assist with the coordination of day-to-day office operations and contribute to creating a positive experience for consumers, visitors and staff. While the role includes occasional reception and front-of-house support, it is primarily a hands-on office all-rounder position that plays an essential role in supporting our people, programs and the communities we serve.

No two days are the same, and the successful applicant will enjoy contributing wherever needed, building positive relationships and helping ensure our services remain responsive, welcoming and well organised.

Key responsibilities

Create a warm, welcoming and professional experience for consumers, families, visitors and community members.

Be the first point of contact for phone, email and face-to-face enquiries, ensuring people are connected with the right staff member or service.

Maintain a safe, inclusive and inviting reception area and office environment.

Support the smooth day-to-day running of the office by taking a proactive approach to administrative and operational tasks.

Assist staff across multiple programs with a range of administrative and office support duties.

Ensure office, meeting and group spaces are organised, well-presented and appropriately resourced.

Coordinate office supplies, resources and consumables to support staff and service delivery.

Receive and distribute incoming mail, deliveries and correspondence.

Coordinate room bookings and prepare meeting, training and group spaces as required.

Assist with the organisation of meetings, including agenda preparation, minute taking and distribution of documentation.

Support community groups, programs and events through administrative assistance, participant registers, communications and promotional materials.

Assist with the coordination and distribution of food donations and hampers to support community members experiencing hardship.

Respond to office maintenance and operational matters and liaise with contractors and service providers as required.

Maintain accurate records, databases and electronic filing systems.

Provide administrative support to the Mental Health Team and assist with program-related activities as required.

Build positive working relationships with consumers, community partners, service providers and colleagues.

Contribute to a positive team culture and willingly assist with a variety of office, reception and administrative tasks to support service delivery.

Undertake other duties appropriate to the role that contribute to the efficient operation of the organisation and the wellbeing of the communities we serve.

About you

Demonstrated experience in a reception, administration, customer service or office support role.

A genuine commitment to providing respectful, compassionate and person-centred customer service.

Excellent communication and interpersonal skills, with the ability to build positive relationships with people from diverse backgrounds.

Experience providing customer service via telephone, email and face-to-face interactions.

Strong organisational skills and the ability to manage competing priorities in a busy environment.

Experience using databases, client management systems and reporting portals.

Proficiency in Microsoft Office applications and general office technology.

Ability to work independently, show initiative and contribute positively within a team environment.

High level attention to detail and accuracy.

A flexible and adaptable approach, with a willingness to support a broad range of administrative and office coordination tasks.

Current Driver's Licence and access to a reliable vehicle.

Working with Children Check and Police Check.

About us

Community Links Wellbeing is a dynamic, community-focused Not-for-Profit organisation dedicated to supporting the wellbeing of children, young people, families and individuals across our region. Guided by a commitment to inclusion, connection and early support, we deliver a diverse range of services including Early Intervention, Family Support and Casework, Specialised Therapy, Mental Health Services, Information and Referral and Community Capacity Building programs.

We pride ourselves on fostering a positive, collaborative workplace where learning, growth and innovation are encouraged, and where every team member plays an important role in helping strengthen our community.

About the role

At Community Links Wellbeing, our administration team is an important part of creating a welcoming, supportive and connected environment for the children, families and community members we work alongside. This role provides a broad range of administrative, office coordination and operational support, helping our teams focus on delivering quality services while ensuring the office runs smoothly behind the scenes.

Based in our Bowral office, this part-time position is perfect for someone who enjoys variety, values helping others and thrives in a community-focused environment. As a key member of our team, you will provide administrative support across a range of programs, assist with the coordination of day-to-day office operations and contribute to creating a positive experience for consumers, visitors and staff. While the role includes occasional reception and front-of-house support, it is primarily a hands-on office all-rounder position that plays an essential role in supporting our people, programs and the communities we serve.

No two days are the same, and the successful applicant will enjoy contributing wherever needed, building positive relationships and helping ensure our services remain responsive, welcoming and well organised.

Key responsibilities

• Create a warm, welcoming and professional experience for consumers, families, visitors and community members.

• Be the first point of contact for phone, email and face-to-face enquiries, ensuring people are connected with the right staff member or service.

• Maintain a safe, inclusive and inviting reception area and office environment.

• Support the smooth day-to-day running of the office by taking a proactive approach to administrative and operational tasks.

• Assist staff across multiple programs with a range of administrative and office support duties.

• Ensure office, meeting and group spaces are organised, well-presented and appropriately resourced.

• Coordinate office supplies, resources and consumables to support staff and service delivery.

• Receive and distribute incoming mail, deliveries and correspondence.

• Coordinate room bookings and prepare meeting, training and group spaces as required.

• Assist with the organisation of meetings, including agenda preparation, minute taking and distribution of documentation.

• Support community groups, programs and events through administrative assistance, participant registers, communications and promotional materials.

• Assist with the coordination and distribution of food donations and hampers to support community members experiencing hardship.

• Respond to office maintenance and operational matters and liaise with contractors and service providers as required.

• Maintain accurate records, databases and electronic filing systems.

• Provide administrative support to the Mental Health Team and assist with program-related activities as required.

• Build positive working relationships with consumers, community partners, service providers and colleagues.

• Contribute to a positive team culture and willingly assist with a variety of office, reception and administrative tasks to support service delivery.

• Undertake other duties appropriate to the role that contribute to the efficient operation of the organisation and the wellbeing of the communities we serve.

About you

• Demonstrated experience in a reception, administration, customer service or office support role.

• A genuine commitment to providing respectful, compassionate and person-centred customer service.

• Excellent communication and interpersonal skills, with the ability to build positive relationships with people from diverse backgrounds.

• Experience providing customer service via telephone, email and face-to-face interactions.

• Strong organisational skills and the ability to manage competing priorities in a busy environment.

• Experience using databases, client management systems and reporting portals.

• Proficiency in Microsoft Office applications and general office technology.

• Ability to work independently, show initiative and contribute positively within a team environment.

• High level attention to detail and accuracy.

• A flexible and adaptable approach, with a willingness to support a broad range of administrative and office coordination tasks.

• Current Driver's Licence and access to a reliable vehicle.

• Working with Children Check and Police Check.

About us

Community Links Wellbeing is a dynamic, community-focused Not-for-Profit organisation dedicated to supporting the wellbeing of children, young people, families and individuals across our region. Guided by a commitment to inclusion, connection and early support, we deliver a diverse range of services including Early Intervention, Family Support and Casework, Specialised Therapy, Mental Health Services, Information and Referral and Community Capacity Building programs.

We pride ourselves on fostering a positive, collaborative workplace where learning, growth and innovation are encouraged, and where every team member plays an important role in helping strengthen our community.

Benefits of Working with Community Links Wellbeing

At Community Links Wellbeing, our people are at the heart of everything we do. We are committed to creating a supportive and rewarding workplace that values your wellbeing, professional growth and contribution.

We offer:

• Generous salary packaging and salary sacrifice benefits.

• Ongoing learning, training and professional development opportunities.

• Opportunities for career growth and advancement across our services.

• Supportive leadership and a structured management framework.

• Bonus incentive days to support work-life balance.

• A welcoming, inclusive and values-driven team culture.

• The opportunity to make a meaningful difference in the lives of children, families and community members every day.

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