National Key Account Manager

Opal; Cumberland; On-site; AUD 120,000 - 160,000; Full time

Job summary

Opal Packaging Plus is seeking a National Key Account Manager based at Pemulwuy, NSW. You will manage a major national account, focusing on building and maintaining strategic relationships to drive long-term revenue and profitability across the business.

The role emphasizes stakeholder engagement, developing account strategies, and coordinating cross-functional teams to deliver value, pricing, and contract improvements.

Qualifications

• Experience in major or key account management in a similar industry.
• Ability to develop strong relationships at multiple levels of an organisation.
• Well-developed strategic focus with a proven track record managing a major national account.
• Ability to operate in a high-profile, busy role with multiple priorities.

Responsibilities

• Develop and maintain strategic relationships with the customer’s business and multiple levels within their organisation.
• Increase share of wallet and identify opportunities to introduce new products or projects within the account.
• Develop strategies for value improvement across pricing, product, and contract management.
• Organise and lead regular key account team meetings to drive national initiatives and ensure consistent performance.

Skills

Stakeholder engagement

Relationship building

Strategic thinking

Account management

Job description

We manufacture goods that you see, touch, and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce.

We stand for innovation, smart solutions, and sustainability!

Discover the Opportunity....

We have a new opportunity available to join our Opal Packaging Plus team as a National Key Account Manager based at our Pemulwuy, NSW branch.

Opal Packaging Plus is an industry-leading packaging and consumables business that has been delivering packaging solutions to Australian businesses for more than 40 years. A member of the Opal Group, an innovative, renewable packaging company with operations in Australia and New Zealand, we combine our national footprint and global connections with our expert knowledge and strategic supplier relationships to deliver affordable packaging consumable solutions to suit every customer.

In this role you will have responsibility for a major national account, primarily with a focus on building and maintaining a strategic relationship to facilitate long term growth in revenue and profitability.

This role is very much about stakeholder engagement within your key account, building strong business relationships across multiple business levels and functions with the customer.

You will contribute to the success of Opal by:

• Developing successful working relationships with our customer’s business and developing strategies for the future
• Working strategically with multiple business units to increase share of wallet and seek out ways to introduce new products or projects within the account
• Developing an understanding of the customer's market segment so that solutions that deliver value for both the customer and OPP can be proposed and executed
• Developing a strategic plan for delivering value improvement within the account across pricing, product and contract management
• Organising and leading regular key account team meetings to drive national initiatives and ensure performance is consistent across the entire business

We can offer a varied career journey with experiential learning gained from cross-functional and lateral moves. We embrace diversity in all its forms, and we look for curious individuals who thrive in an environment of change.

Specifically for this role, we expect you will have;

• Experience working in a major or key account management role in a similar industry
• The ability to develop strong working relationships at multiple levels of an organisation
• Well-developed strategic focus and proven track record of success managing a major national account
• The ability to work in a high-profile busy role and juggle multiple priorities simultaneously
• Good team player mentality