National Hospitality Operations Lead

ALH Hotels; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Exclusive employee discounts

Learning and development opportunities

Wellbeing programs

Team collaboration culture

Job summary

ALH Hotels in Sydney is seeking a proactive National Operations Specialist to join our national hotels network. You will coordinate initiatives, connect teams and support senior leadership to deliver exceptional guest experiences across our venues.

You will collaborate with Operations, Transformation and Commercial functions to align priorities, streamline processes and drive continuous improvements. This role suits a resilient, organised professional with strong stakeholder skills.

Qualifications

• Experience in operations, project coordination or executive support within a large or complex organisation.
• Exceptional organisational skills, confidently managing competing priorities and deadlines.
• Strong communication and stakeholder management skills, with the ability to influence at all levels.
• Experience coordinating projects, improving processes and supporting business transformation.
• Proactive and solutions‑focused, confident making decisions and working independently.
• Strong analytical skills, with the ability to turn data into meaningful insights and improvements.
• Experience supporting senior leaders and managing executive‑level priorities and communications.
• Adaptable, collaborative and resilient, thriving in a fast‑paced environment.

Responsibilities

• Play a key role in supporting the smooth and efficient running of our national hotels network that provides excellence in service to our guests and teams.
• Work closely with the GM Hospitality, connecting teams, coordinating priorities and driving operational improvements.
• Help deliver exceptional experiences for our guests and teams through effective coordination, collaboration and operational support

Skills

Operations experience

Project coordination

Executive support

Stakeholder management

Analytical skills

Data-driven insights

Leadership support

Adaptive & resilient

Job description

ALH Hotels in Sydney is seeking a proactive National Operations Specialist to join our national hotels network. You will coordinate initiatives, connect teams and support senior leadership to deliver exceptional guest experiences across our venues.

You will collaborate with Operations, Transformation and Commercial functions to align priorities, streamline processes and drive continuous improvements. This role suits a resilient, organised professional with strong stakeholder skills.