National Airfreight Operations Leader

Roc Consulting; Sydney; Presencial; AUD 150.000 - 200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Superannuation

Descripción de la vacante

Roc Consulting is seeking a National Airfreight Operations Manager to lead the Australian airfreight function from Sydney. You will manage airline relationships, negotiate capacity and rates, and drive profitability across imports, exports and customer service.

You will mentor Airfreight Operators and Coordinators, partner with Sales and Key Accounts, and ensure regulatory compliance while delivering exceptional customer outcomes.

Formación

• 5+ years in airfreight operations or management.
• Established airline or co-loader relationships.
• Strong rate negotiation and carrier management experience.
• Leadership experience managing and developing teams.
• IATA regulations and airfreight compliance knowledge.
• Knowledge of Dangerous Goods requirements.
• Experience with CargoWise or similar freight management systems.
• Analytical mindset with decision-making capability.
• Excellent communication and stakeholder management.

Responsabilidades

• Manage relationships with airlines, co-loaders and industry partners.
• Negotiate rates, allocations and capacity agreements.
• Oversee daily airfreight operations across imports, exports and customer service.
• Lead, mentor and develop Airfreight Operators and Coordinators.
• Support sales with pricing strategies and market insights.
• Monitor profitability, margins and operational performance.
• Ensure compliance with IATA, Dangerous Goods and Border Force requirements.
• Drive process improvements and operational efficiencies.
• Manage escalations and resolve complex operational issues.
• Maintain high service standards across customers and stakeholders.

Conocimientos

Airfreight experience

Airline relationships

Rate negotiation

Leadership experience

IATA regulations

Dangerous Goods

CargoWise experience

Analytical mindset

Stakeholder management

Herramientas

CargoWise

Descripción del empleo

Roc Consulting is seeking a National Airfreight Operations Manager to lead the Australian airfreight function from Sydney. You will manage airline relationships, negotiate capacity and rates, and drive profitability across imports, exports and customer service.

You will mentor Airfreight Operators and Coordinators, partner with Sales and Key Accounts, and ensure regulatory compliance while delivering exceptional customer outcomes.