National Airfreight Manager

Roc Consulting; Sydney; On-site; AUD 150,000 - 200,000; Full time

Benefits offered by this job

Superannuation

Job summary

Roc Consulting is seeking a National Airfreight Operations Manager to lead the Australian airfreight function from Sydney. You will manage airline relationships, negotiate capacity and rates, and drive profitability across imports, exports and customer service.

You will mentor Airfreight Operators and Coordinators, partner with Sales and Key Accounts, and ensure regulatory compliance while delivering exceptional customer outcomes.

Qualifications

• 5+ years in airfreight operations or management.
• Established airline or co-loader relationships.
• Strong rate negotiation and carrier management experience.
• Leadership experience managing and developing teams.
• IATA regulations and airfreight compliance knowledge.
• Knowledge of Dangerous Goods requirements.
• Experience with CargoWise or similar freight management systems.
• Analytical mindset with decision-making capability.
• Excellent communication and stakeholder management.

Responsibilities

• Manage relationships with airlines, co-loaders and industry partners.
• Negotiate rates, allocations and capacity agreements.
• Oversee daily airfreight operations across imports, exports and customer service.
• Lead, mentor and develop Airfreight Operators and Coordinators.
• Support sales with pricing strategies and market insights.
• Monitor profitability, margins and operational performance.
• Ensure compliance with IATA, Dangerous Goods and Border Force requirements.
• Drive process improvements and operational efficiencies.
• Manage escalations and resolve complex operational issues.
• Maintain high service standards across customers and stakeholders.

Skills

Airfreight experience

Airline relationships

Rate negotiation

Leadership experience

IATA regulations

Dangerous Goods

CargoWise experience

Analytical mindset

Stakeholder management

Tools

CargoWise

Job description

National Airfreight Operations Manager
Sydney Airport, NSW | $150,000 - $200,000 + Super

The Company

A major international freight forwarding and logistics provider is seeking an experienced Airfreight Manager to lead its Australian airfreight function.

Operating across multiple global markets, the organisation delivers integrated supply chain solutions including air freight, sea freight, customs clearance, transport and warehousing services.

With significant global scale, established carrier partnerships and a strong market reputation, the business offers a genuine opportunity to influence commercial outcomes while leading a critical operational division.

The Position

This is a senior leadership role responsible for overseeing the performance, profitability and operational delivery of the Airfreight division.

You will manage key airline and co-loader relationships, negotiate rates and capacity agreements, lead a team of airfreight professionals and work closely with Sales and Key Account teams to drive commercial outcomes.

Success in this role will come from your ability to balance operations, leadership and commercial decision-making while ensuring exceptional customer outcomes and regulatory compliance.

Key Responsibilities

• Manage and strengthen relationships with airlines, co-loaders and industry partners
• Negotiate competitive rates, allocations and capacity agreements
• Oversee daily airfreight operations across imports, exports and customer service
• Lead, mentor and develop Airfreight Operators and Coordinators
• Support sales and key account teams with pricing strategies and market insights
• Monitor profitability, margins and operational performance
• Ensure compliance with IATA regulations, Dangerous Goods requirements and Border Force requirements
• Drive process improvements and operational efficiencies
• Manage escalations and resolve complex operational issues
• Ensure high service standards across customers and stakeholders

About You

You are an experienced airfreight professional who understands both the operational and commercial drivers of a successful freight forwarding business.

You have built strong relationships across airlines and co-loaders over a number of years and are comfortable leading teams, negotiating commercial outcomes and influencing senior stakeholders.

Skills & Experience

• 5+ years' experience within airfreight operations or management
• Established airline and/or co-loader relationships
• Strong rate negotiation and carrier management experience
• Previous leadership experience managing and developing teams
• Thorough understanding of IATA regulations and airfreight compliance
• Strong knowledge of Dangerous Goods requirements
• Experience with CargoWise or similar freight management systems
• Commercial mindset with strong analytical and decision-making capability
• Excellent communication and stakeholder management skills

The Package

• $150,000 - $200,000 + Super
• Potential for a higher package depending on experience
• Senior leadership role within a global organisation
• Strong career progression opportunities
• Exposure to strategic commercial decision-making
• Stable and growing international business

This is an outstanding opportunity for a senior airfreight professional looking to take ownership of a national function while leveraging strong airline relationships and commercial expertise.