National Account Manager - eCommerce

Advanced Cosmeceuticals Skin Group; Sydney; On-site; AUD 100,000 - 160,000; Full time

Job summary

Advanced Cosmeceuticals is seeking a National Account Manager - eCommerce to cultivate strong online retail partnerships and grow sales across Adore Beauty, THE ICONIC, Skinmart and Activeskin. You will own account strategy, forecast performance, promotions, and digital execution while collaborating with Brand & Trade Marketing, Operations, Finance and Education teams.

You will drive sustainable account growth, ensure premium brand representation online, and leverage data to optimize visibility

Qualifications

• Minimum of 5 years' experience in National Account Management or e-commerce, ideally within beauty, skincare or a related industry with sound understanding of online retail.
• Experience managing major online retail accounts.
• Strong knowledge of Australian beauty and skincare market.
• Understanding of digital merchandising and factors influencing online conversion.
• Experience managing sales forecasts, budgets, promotions and trade spend.
• Strong commercial, analytical and reporting capabilities.
• Confident with sales, retailer and SKU-level data.
• Proven negotiation experience with retail partners.

Responsibilities

• Managing key e-commerce accounts, including Adore Beauty, THE ICONIC, Skinmart and Activeskin.
• Developing annual account plans, sales targets and growth strategies for each retail partner.
• Delivering agreed sales, margin and account growth targets.
• Leading commercial discussions covering ranging, trading terms, promotions and marketing investment.
• Managing account budgets and trade spend.
• Reviewing sales, website traffic, conversion, stock availability and SKU performance.
• Improving brand and product visibility across retailer websites, category pages, search results, homepage placements, EDMs and campaigns.
• Ensuring product information, imagery and brand content remain accurate and up to date.
• Managing monthly sales forecasts and monitoring sell-in, sell-out, stock cover and rate of sale.
• Building annual promotional calendars and reviewing promotional performance and return on investment.

Skills

National Account Management

E-commerce

Beauty industry

Digital merchandising

Sales forecasting

Budget management

Data analysis

Tools

Excel

Job description

Advanced Cosmeceuticals - St Leonards Park NSW

Advanced Cosmeceuticals (ACSG) is a market-leading distributor and growth partner to clinics, practitioners and retail partners across Australia and New Zealand. Representing a portfolio of globally recognised brands, ACSG is entering an exciting phase of growth and transformation as we execute our ambitious three-year strategic plan.

Our purpose is to help our clinic and industry partners grow and succeed. We are proud of our collaborative, high-performing culture and our commitment to our values of Care, Initiative, Excellence, Integrity and Accountability.

About the role

As our National Account Manager - eCommerce, you will be responsible for building strong commercial relationships with key online retail partners and identifying opportunities to improve sales, visibility and overall account performance. You will manage and grow key online retail partnerships, including Adore Beauty, THE ICONIC, Skinmart and Activeskin, taking ownership of account strategy, sales performance, forecasting, promotional planning and digital execution. Reporting to the Head of Retail, you will collaborate closely with our Brand & Trade Marketing, Operations, Finance and Education teams to drive sustainable account growth and ensure our brands are represented to the highest standard online.

Key responsibilities

• Managing key e-commerce accounts, including Adore Beauty, THE ICONIC, Skinmart and Activeskin
• Developing annual account plans, sales targets and growth strategies for each retail partner
• Delivering agreed sales, margin and account growth targets
• Leading commercial discussions covering ranging, trading terms, promotions and marketing investment
• Managing account budgets and trade spend
• Reviewing sales, website traffic, conversion, stock availability and SKU performance
• Improving brand and product visibility across retailer websites, category pages, search results, homepage placements, EDMs and campaigns
• Ensuring product information, imagery and brand content remain accurate and up to date
• Managing monthly sales forecasts and monitoring sell-in, sell-out, stock cover and rate of sale
• Building annual promotional calendars and reviewing promotional performance and return on investment

About you

• A minimum of 5 years' experience in National Account Management or e-commerce, ideally within beauty, skincare or a related ind5nd a sound understanding of online retail
• Experience managing major online retail accounts
• A good understanding of the Australian beauty and skincare market
• Knowledge of digital merchandising and the factors that influence online conversion
• Experience managing sales forecasts, budgets, promotions and trade spend
• Strong commercial, analytical and reporting capabilities
• Confidence working with sales, retailer and SKU-level data
• Demonstrated experience negotiating with retail partners

About us

At Advanced Cosmeceuticals, you will have the opportunity to work with an exciting portfolio of skincare brands in a collaborative, innovative and fast-paced environment. You will play a key role in shaping the online growth of our brands, strengthening relationships with leading Australian retailers and identifying new opportunities across the rapidly evolving beauty and e-commerce landscape.