Multi-Unit Restaurant Operations Leader — Growth & People

THISBOWL; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Discounts across locations

Training and career advancement

Team events

Job summary

THISBOWL is seeking an Operations Manager to scale our brand across Sydney and beyond. You will lead Area Managers and Restaurant Managers to deliver an exceptional customer experience while maintaining a healthy balance sheet.

You’ll coach teams, drive sales growth, and partner with Head Office on strategic initiatives. In this fast-paced role you’ll build capable, motivated teams and ensure consistent on-brand service across multiple locations.

Qualifications

• Passion for food and restaurant operations.
• Desire to deliver consistent on-brand customer experience across locations.
• Pragmatic leadership with growth mindset.
• Exceptional influencing, negotiation and conflict resolution skills.
• Ability to lead, motivate and build efficient teams in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations of a portfolio of restaurants.
• Coach and develop Area Managers and Restaurant Managers.
• Drive sales growth and financial performance in partnership with Head Office.
• Involve in strategic planning and operations optimization.
• Draw insights on key metrics to enable future growth.

Skills

Restaurant operations

Leadership

Team building

Negotiation

Strategic planning

Tools

POS systems

Restaurant management software

Job description

THISBOWL is seeking an Operations Manager to scale our brand across Sydney and beyond. You will lead Area Managers and Restaurant Managers to deliver an exceptional customer experience while maintaining a healthy balance sheet.

You’ll coach teams, drive sales growth, and partner with Head Office on strategic initiatives. In this fast-paced role you’ll build capable, motivated teams and ensure consistent on-brand service across multiple locations.