Multi Trade Operative - Responsive Maintenance

Torus Group; Liverpool; On-site; AUD 50,000 - 69,000; Full time

Job summary

HMS, part of Torus Group, is seeking an experienced Multi Trade Operative to join our Construction and Maintenance team. The role focuses on vinyl flooring with strong capability across additional trades to deliver high-quality, compliant finishes.

You will work in domestic and commercial environments, supporting an efficient service with a customer-focused approach and adherence to health and safety standards. A pre-employment checks process applies, including DBS where required.

Qualifications

• City & Guilds or NVQ Level 3 in core craft discipline (Electrical, Joinery, Plumbing, Plastering, Tiling, or Flooring).
• Proven Vinyl Floor Layer with wet room experience and safety flooring.
• Full UK driving licence.

Responsibilities

• Deliver complex maintenance and construction works in your core trade, with competence in at least one additional trade.
• Expert fitting of vinyl sheet flooring, including safety vinyl and specialist resilient products.
• Full wet room installations including cap-and-cove, internal/external mitres, step-downs, and drain detailing.
• Hot welding and cold welding to create hygienic, watertight, and seamless finishes.
• Carry out plastering and painting to support efficient service delivery.
• Plan and organise work to meet required outputs and targets.
• Work with schedulers, planners, customer liaison officers, and contractors.

Skills

Vinyl floor laying

Multi-trade capability

Customer service

Education

City & Guilds / NVQ Level 3 in core craft

Tools

CSCS card

Job description

Multi Trade Operative - Responsive Maintenance

We are looking for an experienced Multi Trade Operative to join our Construction and Maintenance team at HMS, part of Torus Group, covering the North West. This is a varied, hands-on role for a skilled tradesperson with a strong core trade and the ability to carry out additional trade works to a high standard.

If you are a highly skilled Vinyl Floor Layer with experience across domestic and commercial environments, fully competent in wet room installations, cap-and-cove detailing, hot-welded joints, and specialist safety flooring, this role could be ideal for you. You will join a team delivering high-quality, durable, and compliant finishes while supporting our "one job, one visit" approach and providing an excellent service to customers and clients.

What You Will Be Doing:

• Deliver complex maintenance and construction works in your core trade, with competence in at least one additional trade (e.g., Joinery, Plumbing, Plastering, Tiling, or Vinyl Flooring)
• Expert fitting of vinyl sheet flooring, including safety vinyl and specialist resilient products
• Full wet room installations including cap-and-cove, internal/external mitres, step-downs, and drain detailing
• Hot welding and cold welding to create hygienic, watertight, and seamless finishes
• Skilled subfloor preparation, including latexing and smoothing compounds, to ensure durable, high-quality finishes
• Carry out associated tasks such as plastering and painting to support efficient service delivery
• Plan and organise work effectively to meet required outputs, priority response times, and performance targets
• Work within scheduled appointment systems, liaising with customers and colleagues
• Diagnose faults, undertake pre-measuring and determine repair requirements in line with contractual guidelines
• Supervise and support apprentices or trainees when required
• Use mobile and IT systems to receive instructions, complete work orders, and order materials
• Accurately complete all documentation and system updates
• Drive and maintain a company vehicle, stock, and equipment responsibly
• Manage materials efficiently, minimising waste and delays
• Comply fully with Health & Safety requirements and safe systems of work
• Participate in training, development, and competency programmes
• Work collaboratively with schedulers, planners, customer liaison officers, and contractors
• Take part in an out-of-hours rota when required (additional payment applies)

What We Are Looking For:

• City & Guilds or NVQ Level 3 in a core craft discipline (Electrical, Joinery, Plumbing, Plastering, Tiling, or Flooring)
• Fully competent Vinyl Floor Layer with experience in wet room systems and specialist flooring (desirable but advantageous)
• Time-served apprenticeship in your core trade
• Valid CSCS card at the appropriate level
• Full UK or EU driving licence
• Proven experience in building maintenance and construction activities
• Experience of working in a multi-trade environment
• Strong customer service skills and a customer-focused approach
• Ability to work independently with minimal supervision
• Good communication skills and a collaborative mindset

Interview Process:

• Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview. Interviews will take place at our HMS Stonebridge Office.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• 2x Completed references
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.