Joiner - Responsive Maintenance

Torus Group; Liverpool; On-site; AUD 57,000 - 72,000; Full time

Benefits offered by this job

Company van

Fuel card

Health benefits

Annual leave 24 days + holidays

Pension

Job summary

Torus Group is seeking an experienced joiner for a permanent position, offering a company van, fuel card, and comprehensive benefits. The role involves carrying out joinery across properties, supporting trades, and ensuring quality service to customers.

Applicants should have NVQ Level 2 in Joinery, CSCS (desirable), and a track record in building maintenance. Full UK/EU driving licence is required, with a focus on independent, customer-focused work.

Qualifications

• NVQ Level 2 or equivalent in Joinery. Proof may be requested at interview.
• CSCS card at appropriate level desirable.
• Experience in multi-skilled trade activities and joinery/building maintenance.

Responsibilities

• Carry out internal and external joinery, including plastic and composite products.
• Undertake related trades to support service delivery.
• Plan and organise work to meet response times and targets.
• Liaise with customers and colleagues to coordinate work.

Skills

Joinery

Multi-skilled trades

Customer service

Communication

Education

NVQ Level 2 in Joinery

Tools

CSCS card

Driving licence

Job description

Are you an experienced Joinerlooking for a permanent role with a company van, fuel card and excellent benefits? Join HMS and play a key role in maintaining and improving homes across our communities, delivering quality repairs and exceptional customer service every day.

What You Will Be Doing:

• Carry out all aspects of internal and external joinery, including plastic and composite products, maintenance and remedial works
• Undertake associated trade tasks (e.g. basic plastering, tiling and plumbing) to support efficient service delivery
• Plan and organise work effectively to meet priority response times and performance targets
• Work within scheduled appointment systems, liaising directly with customers and colleagues
• Diagnose faults, carry out pre-measuring and determine repair requirements in line with contractual guidelines
• Supervise and support apprentices or trainees when required
• Use IT and mobile devices to receive instructions, complete work orders and order materials
• Ensure accurate completion of all documentation and system updates
• Drive and maintain a company vehicle, stock and equipment responsibly
• Manage materials efficiently, minimising waste and delays
• Comply fully with Health & Safety requirements and safe systems of work
• Participate in training, development and competency programmes
• Work collaboratively with schedulers, planners, customer liaison officers and contractors
• Take part in an out-of-hours rota when required (additional payment applies)

What We’re Looking For:

• NVQ Level 2 (or equivalent) in Joinery or relevant craft discipline - You will be required to provide proof of qualifications if you are invited to attend an interview.
• CSCS card at the appropriate level (desirable)
• Experience in multi-skilled trade activities
• Full UK or EU driving licence
• Completed apprenticeship (time served)
• Proven experience in joinery, building maintenance and construction
• Ability to work independently with minimal supervision
• Good communication skills and a customer-focused approach
• Experience supervising or supporting apprentices

You will be required to provide proof of essential qualifications if you are invited to attend an interview.

What We Offer:

HMS offers a great benefits package designed to support you on and off the job. You can view our full employee benefits pack on our website to see everything available across the Torus Group. Please see below an overview of our key employee benefits:

• Generous annual leave – 24 days plus bank holidays, rising each year up to 28.
• Health and Wellness - For eligible roles, we offer additional health support such as BUPA health expenses coverage, helping you manage everyday healthcare costs.
• Family support – enhanced maternity, paternity and adoption pay.
• Financial flexibility – Aviva pension and Wagestream for instant access to part of your pay.
• Travel & transport perks – lease car scheme and discounts on bikes, holidays and more.
• Continuous learning – e‑learning, workshops and support for professional qualifications.
• Recognition & wellbeing – reward schemes, volunteering, enhanced sick pay and discounted gym memberships.
• Flexible working – agile working that supports your needs on and off the job.
• Comfortable workspaces – good offices, strong transport links, employee assistance and occupational health support.

Interview Process:

• Candidates will be invited to in-person interviews at our Stonebridge office, which will include a competency-based interview. Interviews will take place week commencing 15th June 2026 at our HMS Stonebridge Office.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• 2x Completed references
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.