Multi-Site Hospitality Operations Leader

Michael Page; Perth; On-site; AUD 130,000 - 150,000; Full time

Benefits offered by this job

Competitive salary package

Career growth opportunities

Job summary

Michael Page is seeking an Operations Manager to lead multiple hospitality sites in Western Australia. The role focuses on guiding and supporting venue managers, ensuring consistent service and product quality across sites and services.

The ideal candidate will have a strong background in Leisure, Travel & Tourism operations, proven leadership, and budget management experience to drive efficiency and customer satisfaction across the portfolio.

Qualifications

• Demonstrated experience in managing operations within the Leisure, Travel & Tourism industry.
• Strong leadership and team management skills, with a focus on achieving results.
• Proven ability to develop and implement operational strategies and policies.
• Solid understanding of budget management and financial performance analysis.
• Knowledge of health and safety regulations relevant to the Hospitality & Leisure sector.
• Excellent communication and interpersonal skills to engage with stakeholders at all levels.
• Problem-solving skills and the ability to adapt to a varied environment.

Responsibilities

• Manage and oversee daily operational activities to ensure smooth functioning across all departments.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Monitor and manage budgets, ensuring financial targets are met while maintaining high service standards.
• Lead, mentor, and develop team members to achieve organisational goals and deliver exceptional customer experiences.
• Ensure compliance with health and safety regulations and industry standards.
• Collaborate with key stakeholders to drive continuous improvement initiatives and resolve operational challenges.
• Analyse operational data and generate reports to inform strategic decision-making.

Skills

Leadership & team management

Budget management

Health & safety knowledge

Stakeholder engagement

Data analysis

Job description

Michael Page is seeking an Operations Manager to lead multiple hospitality sites in Western Australia. The role focuses on guiding and supporting venue managers, ensuring consistent service and product quality across sites and services.

The ideal candidate will have a strong background in Leisure, Travel & Tourism operations, proven leadership, and budget management experience to drive efficiency and customer satisfaction across the portfolio.