Multi‑Site Bakery Retail Manager

Skala Bakery; Adelaide; On-site; AUD 90,000 - 120,000; Full time

Job summary

Skala Bakery in South Australia seeks a hands-on Multi-Site Retail Manager to oversee seven stores across Adelaide and Port Adelaide. You’ll work closely with the Retail General Manager and the General Manager to keep budgets, rosters, and store standards on track while supporting Store Managers and teams for daily operations.

You’ll coach staff, ensure a high standard of presentation and customer experience, and drive sales across locations.

Qualifications

• Previous management experience, ideally in the food and hospitality industry.
• Rostering and budget management experience.
• Food safety training or solid food safety knowledge (Food Safety Supervisor certificate highly regarded).
• IT savvy, with confidence using point-of-sale systems, Excel, EFTPOS terminals and other everyday tech.
• Experience opening new stores or running a store, or a strong willingness to learn.
• Recruitment and staff training skills.
• Strong knowledge of compliance requirements in a food retail environment or business compliance.
• Experience writing SOPs (standard operating procedures) and training manuals.
• A practical, handy nature for small in-store fixes.
• A current driver's licence and reliable vehicle to travel between stores.
• Full working rights in Australia.

Responsibilities

• Supporting the Retail General Manager and General Manager across the business.
• Holding Store Managers, 2ICs and staff accountable for daily operations, standards and presentation.
• Coaching and developing Store Managers and 2ICs, and addressing performance issues fairly and promptly.
• Making sure stores are clean, well maintained and presented to a high standard.
• Ensuring a consistently great customer experience across every store.
• Monitoring store sales and performance, and help drive results.
• Building and managing rosters while keeping a close eye on budgets, wages and costs.
• Overseeing stock control, ordering and waste.
• Making sure store appliances and equipment are running correctly, and arranging service and repairs when needed.
• Logging service and warranty calls, following up with suppliers and technicians, and seeing every job through to completion.
• Being available on call over weekends to handle operational issues and sick leave calls.
• Keeping clear, accurate notes and juggling multiple priorities at once.

Skills

Leadership

Roster management

Budget management

Food safety knowledge

IT proficiency

Recruitment & training

Compliance knowledge

SOP writing

Hands-on maintenance

Driving licence

Australian work rights

Education

Food Safety Supervisor certificate

Tools

POS systems

Excel

EFTPOS terminals

Job description

Skala Bakery in South Australia seeks a hands-on Multi-Site Retail Manager to oversee seven stores across Adelaide and Port Adelaide. You’ll work closely with the Retail General Manager and the General Manager to keep budgets, rosters, and store standards on track while supporting Store Managers and teams for daily operations.

You’ll coach staff, ensure a high standard of presentation and customer experience, and drive sales across locations.