Assistant Sales Manager Brentford Square Bakers Delight

Bakers Delight; Melbourne; Sur place; AUD 52 000 - 68 000; Plein temps

Résumé du poste

Bakers Delight Brentford Square is seeking a motivated assistant sales manager to help lead our delightful team on a full time/part time basis. This role will evolve into the store manager in April and is based at Brentford Square, Melbourne.

You will drive sales, train staff, ensure great customer service, manage rostering, merchandising and storefront presentation, and report on trends. A retail background with a positive, energetic approach is essential.

Qualifications

• Background in retail sales or equivalent
• Strong leadership and staff development abilities
• Excellent communication and problem-solving skills

Responsabilités

• Implement retail strategies to raise store traffic and sales.
• Train, motivate and mentor sales staff to meet goals.
• Deliver high levels of customer satisfaction through service excellence.
• Complete bakery admin duties and ensure policy compliance.
• Maintain visual merchandising standards and store cleanliness.
• Report customer trends and feedback to drive changes.
• Generate new ideas to boost sales and customer reach.
• Provide feedback on performance and training needs.
• Create and manage rostering for sales staff.
• Handle staff or customer issues (complaints, grievances).
• Lead and develop a high-performing team.
• Take on additional duties as required.

Connaissances

Retail sales

Team leadership

Customer service

Upselling

Organization

Communication

Description du poste

Assistant Sales Manager Brentford Square Bakers Delight

Bakers Delight, Brentford Square, is seeking a motivated, hardworking and dynamic assistant sales manager to help lead our delightful team on a full time/part time basis. This will become the store manager in April

Bakers Delight Australia's leading bakery retail franchise brand, operating over 700 bakeries.

The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively.

Candidates will have the most success if they have a background in retail sales.

Job responsibilities

• Implement retail strategies to raise store traffic and increase sales;
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff;
• Ensure high levels of customers satisfaction through excellent service;
• Complete bakery administrative duties and ensure compliance with policies and procedures;
• Maintain outstanding bakery compliance and visual merchandising standards;
• Report on customer trends and needs, and provide feedback to instigate change to meet current demands;
• Propose innovative ideas to increase sales and customer numbers;
• Provide constructive feedback to the sales teams on their performance and training needs;
• Prepare and manage rostering of sales rostering;
• Manage with all issues that arise from staff or customers (complaints, grievances etc.);
• Lead and develop a team of highly performing staff;
• Additional duties as required.

You will have

• Previous experience and proven success in retail sales
• A positive can-do attitude with a high level of energy
• Powerful leading skills in managing staff and tasks
• Possess strong customer service, upselling and strategic sales skills
• Strong organisational skills
• Excellent communication and interpersonal skills, problem solving and conflict resolution skills

Our successful candidate will be an effective team leader responsible for managing team members to achieve results and meet targeted budgets.

The role offers flexible hours which will include a weekend day, mornings and evenings.