Mulesoft Senior Integration Specialist

NRI Australia & New Zealand; Australia; On-site; AUD 120,000 - 150,000; Full time

Job summary

NRI Australia & New Zealand is seeking an experienced Enterprise Integration Engineer to design, develop and support integrations across MuleSoft, SAP, ServiceNow, Snowflake and AWS services, ensuring reliable data exchange across the enterprise.

You will collaborate with business stakeholders, architects and platform engineers to deliver scalable integration solutions, monitor incidents and continuously improve integration capabilities within our Managed Services framework.

Qualifications

• 5+ years experience delivering and supporting enterprise integrations in complex environments.
• 3+ years hands-on MuleSoft Anypoint Platform experience.
• Experience developing and supporting REST APIs, web services and event-driven integrations.
• Experience integrating SAP, ServiceNow, data platforms and cloud applications.
• Strong troubleshooting and problem-solving skills for resolving API, interface, integration and production support issues.

Responsibilities

• Design, develop, support and enhance enterprise integrations delivered through the MuleSoft Anypoint Platform.
• Develop and support reusable APIs that enable secure and reliable integration between SAP, ServiceNow, Snowflake, Power BI and other platforms.
• Support integrations between SAP ECC, SAP BW, SAP Ariba, SAP SuccessFactors and connected applications.
• Collaborate with stakeholders, architects and platform engineers to meet business requirements.
• Monitor, troubleshoot and resolve integration incidents and outages within SLAs.
• Support integration services across development, test and production environments to ensure reliability and performance.

Skills

Stakeholder engagement

Communication skills

Troubleshooting

Problem-solving

Documentation

Tools

MuleSoft Anypoint Platform

SAP

ServiceNow

Snowflake

Power BI

AWS

Datadog

Nexthink

Job description

Run Stronger. Evolve Faster. Perform Smarter with NRI

Ready to shape what's next? At NRI, we turn technology into intelligence, delivering solutions that drive measurable business outcomes. Join our team of 3,500+ local experts backed by a global network of 16,000 team members and work on projects that truly make a difference for Australia's leading organisations.

Our Managed Services team ensures businesses operate at peak efficiency, resilience, and scale. Join us to manage and optimise IT landscapes for leading organisations, delivering seamless, reliable, and measurable outcomes every day.

The role is responsible for the support, enhancement and optimisation of integrations delivered through the Digital Services Platform, ensuring solutions align with customer requirements and are delivered within NRI's managed services framework. You will design, develop and support enterprise integration capabilities across MuleSoft, SAP, ServiceNow, Snowflake, Power BI, AWS-based services and other connected business applications, enabling the reliable exchange of information across the enterprise landscape.

What you'll do

• Design, develop, support and enhance enterprise integrations delivered through the MuleSoft Anypoint Platform.
• Develop and support reusable System, Process and Experience APIs that enable secure and reliable integration between SAP, ServiceNow, Snowflake, Power BI and other enterprise platforms.
• Support and maintain integrations between SAP ECC, SAP BW, SAP Ariba, SAP SuccessFactors and connected business applications.
• Work with business stakeholders, application support teams, architects and platform engineers to deliver integration solutions that meet business requirements.
• Monitor, troubleshoot and resolve integration incidents, interface failures and data processing issues in accordance with agreed service levels.
• Support integration services across development, test and production environments, ensuring reliability, performance and operational stability.

What we're looking for

• 5+ years experience delivering and supporting enterprise integrations in complex application environments.
• 3+ years hands-on MuleSoft Anypoint Platform experience.
• Experience developing and supporting REST APIs, web services and event-driven integrations.
• Experience integrating enterprise platforms including SAP, ServiceNow, data platforms and cloud applications.
• Strong troubleshooting and problem-solving skills for resolving API, interface, integration and production support issues.
• Experience working within a Managed Services environment delivering services against operational service levels and customer expectations.
• Strong stakeholder engagement and communication skills.
• Experience with monitoring, incident management, change management and continuous improvement practices.
• Strong documentation and quality assurance practices, including technical specifications, testing, deployment procedures and operational support documentation.
• Experience integrating SAP ECC, SAP BW, SAP Ariba or SAP SuccessFactors.
• Experience with Snowflake, Power BI or enterprise data platforms.
• Experience with AWS cloud services and microservices architectures.
• Experience with Datadog, Nexthink or enterprise observability platforms

Why Join Us:

• Deliver tangible business impact through operational excellence.
• Work with cutting-edge tools and AI-enabled platforms.
• Be part of a high-performing, client-obsessed team that values growth and innovation.

Your skills. Our impact. Together unstoppable. At NRI, you'll work on meaningful projects, tackle complex challenges, and see the tangible difference your expertise makes. We value diverse experiences and perspectives, creating an inclusive, collaborative, and high-performing workplace. Don't worry if you don't meet every requirement listed - we prioritise attitude and capability, and you might be the perfect fit for this role or another within NRI.

NRI Australia & New Zealand is committed to building a culturally diverse and inclusive workplace and strongly encourages applications regardless of gender, age, ethnicity, sexual orientation, or disability.