Mr Licensed Driver & Installation Specialist

Kk Technical Services Pty Ltd.; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

DXC Technology is seeking Field Support Technicians based in Brisbane to deliver IT support across diverse workplace environments. You will assist end users with daily tech needs, maintain devices, and accurately log incidents and service requests.

Responsibilities include desktop support for executives, configuring devices, and utilizing remote tools. The role emphasizes timely service delivery, asset management, and adherence to safety standards.

Qualifications

• Basic hardware and OS knowledge required.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and workloads.
• Clear written and verbal communication skills.
• Customer-focused, with ability to help users of varying knowledge levels.

Responsibilities

• Provide desktop support to a range of users, including executives.
• Set up, configure, maintain and troubleshoot laptops, desktops, mobiles and peripherals.
• Support users face-to-face, by phone and via remote tools.
• Record and manage assets, incidents, service requests and work orders.
• Follow health and safety requirements and complete tasks within SLAs.

Skills

Computer hardware

Operating systems

Attention to detail

Time management

Communication

Customer focus

Independent worker

Team collaboration

ServiceNow

Tools

ServiceNow

Job description

DXC Technology is seeking Field Support Technicians based in Brisbane to provide IT support to customers across a range of workplace environments.

The role involves supporting end users with their day‑to‑day technology needs, maintaining workplace equipment, and ensuring incidents and service requests are recorded and managed accurately.

Work Arrangement :

• Shift work or no: No (8-4 or 9-5)
• WFH flexibility: once a month
• When are we looking for the desired candidate to start (roughly): next 4-6 weeks.

Responsibilities

• Provide desktop support to a range of users, including senior executives.
• Set up, configure, maintain, and troubleshoot laptops, desktops, mobile devices, and peripherals.
• Support users face to face, by telephone, and through remote support tools.
• Perform routine maintenance and basic troubleshooting of end‑user hardware and software.
• Accurately record and manage IT assets, incidents, service requests, and work orders.
• Service Now experience is a plus.
• Prioritize incoming requests and existing work based on urgency and business requirements.
• Maintain accurate service records, time entries, and technical notes.
• Follow workplace health and safety requirements to protect yourself, colleagues, and customers.
• Complete assigned tasks within agreed service timeframes.

Knowledge and skills

Suitable candidates will have:

• A working knowledge of computer hardware and operating systems.
• Strong attention to detail and accuracy.
• The ability to manage competing priorities and organize workloads.
• Clear written and verbal communication skills.
• A customer‑focused approach and the ability to assist users with varying levels of technical knowledge.
• The ability to work independently and collaboratively with colleagues and other technical teams.
• Good time management and organizational skills.
• A professional approach to customer interactions.

Additional information

Successful applicants must be able to meet DXC's pre‑employment screening requirements, which may include a National Police Check, employment screening, and drug and alcohol testing.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.