Motor Claims Training & Onboarding Lead

Auto & General; South Australia; Vor Ort; AUD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Bonuses

Volunteer days

Paid parental leave

Learning & development opportunities

Wellbeing support

Zusammenfassung

Auto & General in Australia is seeking a Technical Trainer to uplift the capabilities of Motor Claims consultants, embedding high performance and integrity across the operation. You will lead onboarding and ongoing training to support capability uplift and service metrics.

You’ll develop induction programs, maintain learning materials, and partner with team leaders to drive improvements, ensure compliance, and embed change programs while aligning with business and legislative requirements.

Qualifikationen

• Experience in motor claims or insurance training.
• Proven coaching and mentoring abilities.
• Strong written and verbal communication.
• Ability to manage competing priorities in a fast-paced environment.
• Commitment to compliance and risk policies.

Aufgaben

• Design and deliver technical training for Motor Claims.
• Maintain learning materials and knowledge base.
• Support onboarding of new staff.
• Collaborate with team leaders to identify training needs.
• Champion process improvements and change programs.

Kenntnisse

Motor Claims

Coaching skills

Interpersonal skills

Customer service

Multitasking

Adaptability

Tools

Coaching Conversations

Jobbeschreibung

Auto & General in Australia is seeking a Technical Trainer to uplift the capabilities of Motor Claims consultants, embedding high performance and integrity across the operation. You will lead onboarding and ongoing training to support capability uplift and service metrics.

You’ll develop induction programs, maintain learning materials, and partner with team leaders to drive improvements, ensure compliance, and embed change programs while aligning with business and legislative requirements.