Motel & Café Operations Lead (Hands-On) — Ski Perks

Buller Ski Lifts; Merrijig; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Ski passes

Mountain access

Career development

Job summary

Merrijig Motor Inn, part of Buller Hospitality, is seeking a hands-on Motel Supervisor to run day-to-day operations, including reception, café, front-of-house and housekeeping, while guiding the team to deliver a welcoming guest experience.

During quieter times you’ll be hands-on across the operation; in winter you’ll lead rosters, recruitment, induction and training for seasonal staff, ensuring safety and high standards.

Qualifications

• Oversee reception, reservations, café and housekeeping responsibilities.
• Lead and train staff, including recruitment and induction during peak periods.
• Maintain high standards of guest service and operational presentation.
• Coordinate rosters and supervise a larger operational team.

Responsibilities

• Oversee the daily operations of the motel, café and staff lodge.
• Coordinate reception, reservations, guest enquiries and front-of-house service.
• Maintain high standards of housekeeping, presentation and guest experience.
• Manage staff lodge allocations, occupancy records and resident communications.
• Monitor property standards and report maintenance requirements.
• Supervise and support employees across the operation.
• Coordinate rosters and assist with recruitment, induction and training during busier periods.
• Respond to operational, accommodation, safety and welfare matters.
• Work hands-on across the business, including café service, bookings and room cleaning when required.
• Lead a larger operational team during peak periods.

Skills

Hospitality

Team supervision

Customer service

Hands-on

Job description

Merrijig Motor Inn, part of Buller Hospitality, is seeking a hands-on Motel Supervisor to run day-to-day operations, including reception, café, front-of-house and housekeeping, while guiding the team to deliver a welcoming guest experience.

During quieter times you’ll be hands-on across the operation; in winter you’ll lead rosters, recruitment, induction and training for seasonal staff, ensuring safety and high standards.