Motel Supervisor

Buller Ski Lifts; Merrijig; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Ski passes

Mountain access

Career development

Job summary

Merrijig Motor Inn, part of Buller Hospitality, is seeking a hands-on Motel Supervisor to run day-to-day operations, including reception, café, front-of-house and housekeeping, while guiding the team to deliver a welcoming guest experience.

During quieter times you’ll be hands-on across the operation; in winter you’ll lead rosters, recruitment, induction and training for seasonal staff, ensuring safety and high standards.

Qualifications

• Oversee reception, reservations, café and housekeeping responsibilities.
• Lead and train staff, including recruitment and induction during peak periods.
• Maintain high standards of guest service and operational presentation.
• Coordinate rosters and supervise a larger operational team.

Responsibilities

• Oversee the daily operations of the motel, café and staff lodge.
• Coordinate reception, reservations, guest enquiries and front-of-house service.
• Maintain high standards of housekeeping, presentation and guest experience.
• Manage staff lodge allocations, occupancy records and resident communications.
• Monitor property standards and report maintenance requirements.
• Supervise and support employees across the operation.
• Coordinate rosters and assist with recruitment, induction and training during busier periods.
• Respond to operational, accommodation, safety and welfare matters.
• Work hands-on across the business, including café service, bookings and room cleaning when required.
• Lead a larger operational team during peak periods.

Skills

Hospitality

Team supervision

Customer service

Hands-on

Job description

Looking for your next opportunity in the hospitality industry? The Merrijig Motor Inn, part of Buller Hospitality, is looking for a hands-on Motel Supervisor to take responsibility for the day-to-day running of Merrijig Motor Inn. This is a varied operational role suited to someone who enjoys being involved in all aspects of a property. You’ll oversee reception and reservations, café and front-of-house service and housekeeping, while leading the team to deliver a welcoming guest experience.

During quieter periods, you’ll be hands-on across the operation, including café service, bookings and room cleaning. When things get busy during the Winter period, you’ll step into a stronger leadership role, coordinating rosters and supporting recruitment, induction and training of the seasonal team.

About the Merrijig Motor Inn

Our team offers great value and a welcoming atmosphere, providing off-mountain accommodation, a cozy bistro, a lively beer garden, a general store, and ski hire during the winter season. Nestled in Cattleman Country by the Delatite River, we’re just a 15-minute drive from Mansfield and only 10 minutes from the gates of Mt Buller Ski resort.

What You’ll Be Doing

• Oversee the daily operations of the motel, café and staff lodge
• Coordinate reception, reservations, guest enquiries and front-of-house service
• Maintain high standards of housekeeping, presentation and guest experience
• Manage staff lodge allocations, occupancy records and resident communications
• Monitor property standards and report maintenance requirements
• Supervise and support employees across the operation
• Coordinate rosters and assist with recruitment, induction and training during busier periods
• Respond appropriately to operational, accommodation, safety and welfare matters
• Work hands-on across the business, including café service, bookings and room cleaning when required
• Lead a larger operational team during peak periods

We’re looking for someone who:

• Is practical, organised and comfortable working hands-on
• Has strong hospitality and customer service skills
• Can confidently supervise and support a team
• Communicates well with guests and employees
• Takes pride in maintaining high accommodation and service standards
• Uses sound judgement when dealing with operational, welfare or safety matters

Why You’ll Love Working Here

• Exclusive ski and mountain bike passes at Mt Buller, plus retail and dining perks across our venues.
• Opportunity to gain experience in a welcoming environment located in the beautiful Victorian High Country
• Career pathways and development into the wider business is available if you find you love the opportunity.

For more questions, please email **@skibuller.com.au