Mortgage Admin & Client Experience Coordinator

Loan Market; Gold Coast City; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

6-month contract

Growth opportunities

Exposure to mortgage broking

Team environment

Team events

Training & development

Vibrant culture

Job summary

Loan Market Edge is seeking a proactive and organised Office Administrator for a 6-month fixed-term maternity leave contract on the Gold Coast. You’ll be the hub of admin activity, supporting the MD and Operations Manager, coordinating travel and appointments, managing calendars and bookings, and ensuring smooth office operations.

With 2+ years in admin or customer service, you’ll bring strong relationship-building, sharp attention to detail, and confident communication to a fast-paced team.

Qualifications

• 2+ years in administration or customer service, preferably in banking or mortgage broking.
• Excellent relationship-building with a customer-first approach.
• Strong attention to detail and time management.
• Confident written and verbal communication skills.
• Thrives in a fast-paced, team-oriented environment.

Responsibilities

• Act as the first point of contact for clients and business partners.
• Support the MD and Operations Manager with admin and operations tasks.
• Coordinate travel arrangements and appointments.
• Manage staff calendars and client bookings.
• Order inventory, IT equipment and office supplies.
• Assist with data compilation for reporting and analysis.
• Contribute to office processes and policy implementation.
• Create a positive, organized office environment.

Skills

Client relations

Time management

Communication

Team player

Detail-oriented

Job description

Loan Market Edge is seeking a proactive and organised Office Administrator for a 6-month fixed-term maternity leave contract on the Gold Coast. You’ll be the hub of admin activity, supporting the MD and Operations Manager, coordinating travel and appointments, managing calendars and bookings, and ensuring smooth office operations.

With 2+ years in admin or customer service, you’ll bring strong relationship-building, sharp attention to detail, and confident communication to a fast-paced team.