Settlements Officer

Loan Market; Gold Coast City; On-site; AUD 52,000 - 66,000; Full time

Benefits offered by this job

6-month contract

Growth opportunities

Exposure to mortgage broking

Team environment

Team events

Training & development

Vibrant culture

Job summary

Loan Market Edge is seeking a proactive and organised Office Administrator for a 6-month fixed-term maternity leave contract on the Gold Coast. You’ll be the hub of admin activity, supporting the MD and Operations Manager, coordinating travel and appointments, managing calendars and bookings, and ensuring smooth office operations.

With 2+ years in admin or customer service, you’ll bring strong relationship-building, sharp attention to detail, and confident communication to a fast-paced team.

Qualifications

• 2+ years in administration or customer service, preferably in banking or mortgage broking.
• Excellent relationship-building with a customer-first approach.
• Strong attention to detail and time management.
• Confident written and verbal communication skills.
• Thrives in a fast-paced, team-oriented environment.

Responsibilities

• Act as the first point of contact for clients and business partners.
• Support the MD and Operations Manager with admin and operations tasks.
• Coordinate travel arrangements and appointments.
• Manage staff calendars and client bookings.
• Order inventory, IT equipment and office supplies.
• Assist with data compilation for reporting and analysis.
• Contribute to office processes and policy implementation.
• Create a positive, organized office environment.

Skills

Client relations

Time management

Communication

Team player

Detail-oriented

Job description

Loan Market Edge is looking for a proactive and organised Office Administrator to join our high-performing team on a 6-month fixed-term contract to cover maternity leave.

This is a fantastic opportunity to join one of the top-performing businesses in the Loan Market network, gain exposure to a fast-paced financial services environment and make an immediate impact from day one.

While this position is initially offered as a 6-month maternity leave contract, we are a growing business and, for the right person, there may be an opportunity to transition into a permanent role as new opportunities arise within our team.

If you're passionate about delivering exceptional client service, thrive in a fast-paced environment and enjoy keeping things running smoothly behind the scenes, we'd love to hear from you.

What We Can Offer You

We believe in rewarding great people with a supportive and vibrant workplace. Here's what you can expect:

• 6-month fixed-term maternity leave contract
• Genuine opportunity for ongoing employment based on performance and business growth
• Exposure to one of Australia's leading mortgage broking businesses
• A supportive and collaborative team environment
• Regular team events where we celebrate our successes
• Ongoing training and development throughout your contract
• A vibrant, professional yet relaxed culture where your ideas and energy are welcomed
• The opportunity to build valuable skills within the mortgage broking and financial services industry

Why Loan Market Edge?

We're one of the top-performing offices in the Loan Market network, driven by ambition, integrity and a genuine commitment to client outcomes.

You'll be joining a supportive team that values innovation, creativity and community. As our business continues to grow, we're always looking for great people, and this contract could open the door to future opportunities within the business.

What You'll Be Doing

• Acting as the first point of contact for our clients and business partners
• Supporting the Managing Director and Operations Manager with administrative and operational tasks
• Coordinating business travel arrangements and appointments
• Managing staff calendars and client bookings
• Ordering inventory, IT equipment and office supplies
• Assisting with compiling data for reporting and analysis
• Contributing to office processes and helping implement policies and procedures
• Creating a positive, supportive and organised office environment

About You

• 2+ years' experience in administration or customer service (banking or mortgage broking experience is highly regarded)
• Exceptional relationship-building skills with a natural customer-first approach
• Strong attention to detail and excellent time management skills
• Confident written and verbal communication skills
• Thrives in a fast-paced, team-oriented environment
• Positive, motivated and eager to learn
• Professional, ethical and proactive in your approach
• Able to hit the ground running and quickly become an integral part of the team

Ready to Join Loan Market Edge?

If you're looking for an opportunity to step into a successful business, gain valuable industry experience and prove yourself within a growing organisation, we'd love to hear from you.

This role is offered as a 6-month maternity leave contract, however for the right candidate who demonstrates initiative, reliability and strong performance, there may be opportunities to continue their career with Loan Market Edge as the business continues to grow.