Mobile Patrol Ops Lead: Field Supervisor

Partisan Protective Services; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Company vehicle

Mobile phone and equipment

24/7 Operations Control Room support

Established patrol/reporting tech

Career progression opportunities

Involvement in major contracts

Job summary

Partisan Protective Services in Sydney, NSW seeks an experienced Operations Supervisor – Mobile Patrols to lead our field teams. The role supervises patrol and alarm response operations, conducts field inspections, and collaborates with the 24/7 Control Room to meet client requirements.

The successful candidate will be hands-on, comfortable working in diverse sites, and capable of addressing operational issues while upholding safety and service standards.

Qualifications

• Current NSW Security Licence.
• Current Australian Driver Licence.
• Recent security operations experience.
• Mobile patrol and/or alarm response experience.
• Supervisory or team leadership experience.
• Excellent written and verbal communication skills.
• Ability to work outside standard business hours.

Responsibilities

• Supervise Mobile Patrol Officers and Alarm Response Officers.
• Conduct regular field inspections and welfare checks.
• Audit patrol runs for timeliness and accuracy.
• Review patrol routes and improve efficiency.
• Inspect sites and officers, including after hours.
• Ensure compliance with SOPs and client instructions.
• Monitor patrol completion and investigate missed or incomplete patrols.
• Review GPS and NFC/checkpoint records and incident reports.
• Assist with alarm response coordination and control room support.
• Support rostering and staff coverage planning.
• Prepare incident/investigation reports and corrective actions.
• Liaise with clients on operational matters.

Skills

Strong communication skills

GPS/electronic patrol interpretation

Staff management

Independent decision making

Field inspections outside hours

Tools

MS Office/Reporting software

Job description

Partisan Protective Services in Sydney, NSW seeks an experienced Operations Supervisor – Mobile Patrols to lead our field teams. The role supervises patrol and alarm response operations, conducts field inspections, and collaborates with the 24/7 Control Room to meet client requirements.

The successful candidate will be hands-on, comfortable working in diverse sites, and capable of addressing operational issues while upholding safety and service standards.