MNSW - Multilingual Services Coordinator

Department: Multilingual Services; Parramatta; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Health & wellbeing programs

Training & development opportunities

Competitive pay and conditions

Career growth opportunities

Job summary

Multicultural NSW is seeking a proactive coordinator to lead multilingual translation and transcription projects. You will collaborate with NSW government teams to ensure accurate and timely delivery, supporting diverse communities across NSW.

This hybrid role offers flexible arrangements and a path for professional growth. The role emphasizes project coordination, multilingual services knowledge, and strong communication to engage stakeholders and drive successful outcomes for government

Qualifications

• Experience coordinating multilingual translation projects.
• Familiarity with translation tools and workflows.
• Strong communication and stakeholder management abilities.

Responsibilities

• Coordinate multilingual translation, localisation and transcription projects across teams.
• Manage service requests through production stages and monitor progress.
• Ensure quality, accuracy and timely delivery using project tracking systems.
• Build strong relationships with internal stakeholders and service providers.

Skills

Project coordination

Multilingual services

Translation systems

Stakeholder management

Attention to detail

Communication skills

Job description

$102,936 - $113,579 a year

Full time, Permanent

Hybrid

1d ago , from Department of Communities and Justice NSW

• Employment type – Ongoing full-time, 35 hours per week
• Salary – $102,936 pa - $113,579 pa plus employers’ contribution to superannuation and annual leave loading

Your role

Join a dynamic and purpose-driven team delivering multilingual services that help NSW Government agencies communicate effectively with culturally and linguistically diverse communities. You will coordinate translation, localisation and transcription projects, ensuring requests are delivered accurately, efficiently and on time while supporting meaningful community engagement across NSW.

What you’ll do

Coordinate the delivery of multilingual projects in a collaborative and fast-paced environment.

• Manage multilingual service requests through all stages of production
• Assess project requirements and brief appropriate resources
• Monitor project progress and ensure quality, accuracy and timely delivery
• Utilise translation technology and project tracking systems to support service delivery
• Build positive relationships with internal stakeholders and service providers

What we’re looking for

We're seeking a proactive and organised coordinator who thrives on managing multiple priorities.

• Strong project coordination and organisational skills
• Understanding of multilingual services, including translation and transcription
• Excellent communication and stakeholder management abilities
• Ability to work effectively under pressure and meet competing deadlines
• Strong problem-solving skills and attention to detail
• Confidence using technology and digital systems
• Experience with a Translation Management System is desirable
• Make a meaningful impact by helping government services reach diverse communities across NSW
• Enjoy flexible hybrid working arrangements and a supportive team culture
• Build your career through varied projects, professional development and growth opportunities

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

We do work that really matters

At Multicultural NSW you’ll be helping connect and unite people to develop resilient and welcoming communities. You’ll be supporting NSW to be the most successful multicultural society in the world.

Our work matters. We offer a range of rewarding career opportunities that allow us to promote cultural and religious diversity and social harmony.

Want more information? Visit our website to see more information on https://multicultural.nsw.gov.au/

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jane Parry via email at **********@multicultural.nsw.gov.au

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Poppy Sgro on 02 9765 3*** or via email at **********@dcj.nsw.gov.au

Visit Recruitment adjustments on the DCJ website to learn more.

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The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Applications close

Monday, 18 November 2026 at 11:59pm AEST.