Multilingual Communications & Production Advisor – Hybrid

Department: Communications And Productions; Sydney; On-site; AUD 117,000 - 129,000; Full time

Job summary

NSW Department of Communities and Justice in Parramatta invites applications for a Communications & Production Advisor to join the new Multilingual NSW team. The role delivers communications advisory services, production and multilingual projects through planning, analysis and implementation activities.

You will develop project scopes, quotations and delivery documentation, and in initial months design documentation and workflows that reflect priorities and service offerings; guidance materials

Qualifications

• Experience supporting communications, engagement, production, or related projects in a complex stakeholder environment.
• Strong understanding of multicultural communications principles and audience engagement for diverse communities.
• Experience developing project documentation, implementation plans and proposals to support project delivery.
• Ability to analyse project data and contribute recommendations for service improvement.

Responsibilities

• Analyse project requirements and develop project scopes, implementation plans and delivery documentation.
• Assess multilingual readiness considerations for materials and production requirements.
• Prepare proposals, quotations, project briefs and associated documentation.
• Monitor implementation activities and project outcomes with recommendations for successful delivery.
• Support procurement documentation, supplier engagement and project planning materials.
• Analyse feedback and service performance information to drive improvements.

Job description

MNSW - Communications & Production Advisor

Parramatta NSW Department of Communities and Justice

• Employment type: Ongoing full-time, 35 hours per week
• Grade: 7/8
• Salary – $116,981 pa - $129,492 pa plus employers’ contribution to superannuation and annual leave loading

Your role

We have an exciting opportunity for a Communications & Production Advisor who will be part of a new Communications & Production team within Multilingual NSW.

This role supports the development and delivery of communications advisory services, production and multilingual projects through project planning, analysis and implementation activities. The role develops project scopes, quotations, implementation plans, advisory resources and delivery documentation that support effective project delivery and successful handover into production and multilingual service streams.

In the first few months, this role focuses on the design of documentation and workflows that streamline and reflect operational priorities and service offerings, as well as guidance materials and toolkit resources that promote consistency and quality across service delivery.

What you’ll do

• Analyse project requirements and develop project scopes, implementation plans, delivery requirements and supporting documentation
• Support the assessment of communication materials and project requirements to identify multilingual readiness considerations, including language selection, audience suitability, content accessibility and production requirements for multicultural audiences
• Prepare proposals, quotations, project briefs and associated documentation
• Monitor project implementation activities, delivery progress and project outcomes through project management and operational systems, identifying issues and providing recommendations to support successful delivery
• Support the preparation of procurement documentation, supplier engagement activities and project planning materials
• Analyse customer feedback, project outcomes and service performance information

What we’re looking for

• Demonstrated experience supporting communications, engagement, production, campaign or related projects in a complex stakeholder environment
• Strong understanding of multicultural communications principles, audience engagement approaches and the communication needs of culturally and linguistically diverse communities
• Experience developing project documentation, implementation plans, proposals, quotations, project briefs or similar materials to support project delivery
• Demonstrated ability to analyse project, customer or operational data and contribute recommendations that support service improvement and delivery outcomes

Inclusion and Diversity

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Applications close Tuesday, 10 November 2026 at 11:59pm AEST.