MNSW - Communications & Production Advisor

Multicultural NSW; Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Help

Job summary

Multicultural NSW in Parramatta invites a Communications & Production Advisor to join a hybrid, ongoing full-time role. You will analyse project requirements, develop scopes and delivery plans, and prepare proposals and briefs.

You will support multilingual readiness, audience engagement and production for multicultural audiences, monitor delivery, and contribute to procurement materials. A focus on inclusive communications and stakeholder collaboration is essential.

Qualifications

• Demonstrated experience supporting communications, engagement, production, campaign or related projects in a complex stakeholder environment.
• Strong understanding of multicultural communications principles, audience engagement approaches and the communication needs of culturally and linguistically diverse communities.
• Experience developing project documentation, implementation plans, proposals, quotations, project briefs or similar materials to support project delivery.

Responsibilities

• Analyse project requirements and develop project scopes, implementation plans, delivery requirements and supporting documentation.
• Support the assessment of communication materials and project requirements to identify multilingual readiness considerations, including language selection, audience suitability, content accessibility and production requirements for multicultural audiences.
• Prepare proposals, quotations, project briefs and associated documentation.
• Monitor project implementation activities, delivery progress and project outcomes through project management and operational systems, identifying issues and providing recommendations to support successful delivery.
• Support the preparation of procurement documentation, supplier engagement activities and project planning materials.
• Analyse customer feedback, project outcomes and service performance information.

Skills

Multicultural communications

Stakeholder engagement

Project analysis

Tools

Project management software

Job description

Communications & Production Advisor Location: Parramatta (Hybrid) Employment type: Ongoing full-time, 35 hours per week Grade: 7/8 Salary – $116,981 pa - $129,492 pa plus employers’ contribution to superannuation and annual leave loading

What you’ll do

• Analyse project requirements and develop project scopes, implementation plans, delivery requirements and supporting documentation
• Support the assessment of communication materials and project requirements to identify multilingual readiness considerations, including language selection, audience suitability, content accessibility and production requirements for multicultural audiences
• Prepare proposals, quotations, project briefs and associated documentation
• Monitor project implementation activities, delivery progress and project outcomes through project management and operational systems, identifying issues and providing recommendations to support successful delivery
• Support the preparation of procurement documentation, supplier engagement activities and project planning materials
• Analyse customer feedback, project outcomes and service performance information

What we’re looking for

• Demonstrated experience supporting communications, engagement, production, campaign or related projects in a complex stakeholder environment
• Strong understanding of multicultural communications principles, audience engagement approaches and the communication needs of culturally and linguistically diverse communities
• Experience developing project documentation, implementation plans, proposals, quotations, project briefs or similar materials to support project delivery
• Demonstrated ability to analyse project, customer or operational data and contribute recommendations that support service improvement and delivery outcomes

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs

Targeted Questions

• Targeted Question 1 Describe your experience developing project proposals and implementation plans. What information do you prioritise for a successful outcome? (500 words max)
• Targeted Question 2 Provide an example of a multicultural communications project that didn’t go to plan. Describe 3 key actions you took and the outcomes they achieved that led to the project’s eventual success. (500 words max)

Applications close Tuesday, 10 November 2026 at 11:59pm AEST.

Got a question? For more information about the role or what it’s like to work for Multicultural NSW, please contact the hiring manager Mayanne Lafontaine at [e-mail]

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best, please call Poppy Sgro on 02 9765 3929 or via email at [e-mail]. Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit. We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.