MIXER (CREW MEMBER)

THISBOWL; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Discounts across locations

Training and career advancement

Job summary

THISBOWL is seeking a Mixer to be an ambassador of our core values, guiding guests through the menu and crafting wholesome bowls from scratch. Based in Melbourne, you’ll join a fast-growing local brand and play a key role in delivering an exceptional guest experience.

You’ll work in a vibrant team, handle a POS system, learn our evolving menu, and uphold high standards of food safety and service in a lively environment.

Qualifications

• Background in food, restaurants, and/or customer experience (desirable)
• Excellent communication skills
• Team player with a can-do attitude
• Confident working in a fast-paced environment
• Fast learner with adaptability
• Accountability in upholding high standards

Responsibilities

• Make wholesome bowls from scratch
• Deliver superior customer service, to every customer, every time
• Operate a POS register to complete transactions
• Learn and maintain knowledge of changing menu
• Maintain food quality, daily food safety, and sanitation
• Contribute to a positive work culture and YOUR team values

Skills

Food service experience

Excellent communication

Team player

Fast-paced environment

Quick learner

High standards

Job description

The Role

As a Mixer at THISBOWL, you’ll be an ambassador of our core values. You will be responsible for providing personalised guest experiences, walking our customers through the menu and making wholesome bowls from scratch.

Skills And Experience

You’ll have:

• A background working in food, restaurants, and/or customer experience (desirable, not but essential)
• Excellent communication skills
• A team player mindset and a positive can-do attitude
• Confidence working in a fast-paced environment
• Experience as a quick and adaptable learner
• Accountability in upholding high standards.

Key Responsibilities

You Will Work With Fellow Mixers, Restaurant Supervisors, And Your Restaurant Manager To Deliver An Exceptional Customer Experience And Create Delicious Bowls. You’ll Be Expected To

• Make wholesome bowls from scratch
• Deliver superior customer service, to every customer, every time
• Operate a point-of-sale (POS) register to complete customer transactions
• Learn and maintain knowledge of our changing menu
• Maintain critical standards of food quality, daily food safety, and sanitation
• Live out THISBOWL’s people and culture standards by contributing to an excellent work culture.

Benefits

What you can expect when you’re part of the THISBOWL Fam:

• A fun and dynamic work environment
• Competitive compensation
• Discounts across locations (yes, even on your days off)
• Training and continuous opportunities for career advancement
• Team parties, sport events, and heaps more. We’re always up to something!

Why Thisbowl?

THISBOWL is one of Australia’s fastest-growing food brands, offering fresh, made-to-order bowls with an Asian twist. Founded in 2016 in Bondi, we have expanded to over 60 locations across the east coast of Australia (Sydney, Melbourne, Brisbane, the Gold Coast, and the Sunshine Coast). In 2024, we began our global expansion with the opening of our first restaurant in New York City. Our founding mission - to change the culture of fast food - continues to drive our team of quality-obsessed foodies as we grow.

So why join us? Well, we’re not your average 'fast food' brand-we’re all about doing things differently. If you love great food, leading with heart, and growing in a team that backs your growth, you’ll fit right in. We’re here to help you thrive, not just work.

The Interview Process

• Initial pre-screen call with our Recruitment team (10-15 min)
• In-store trial with one of our Operations leaders - getting 'on the mix' with one of our teams - this is your chance to show us your attention to detail, customer service, can-do attitude, and good hygiene practices (1 hour)
• If you smash your in-store trial, you’re on the team - job offer and onboarding process begins