Mister Zimi Boutique Manager

Mister Zimi Pty Ltd; Byron Bay; On-site; AUD 70,000 - 90,000; Full time

Job summary

Mister Zimi is a Byron Bay–based global fashion and lifestyle brand known for its vibrant prints and sunny, welcoming vibe. We are seeking a Store Manager to lead daily operations with a friendly, proactive approach and a passion for exceptional customer service.

You will oversee customer interactions, team performance, stock management and in-store visuals, reporting to the Head of Retail. Join #TeamZimi and help deliver joyful shopping experiences.

Qualifications

• Previous management experience is a must!
• Proven ability to deliver results, drive sales and motivate your team.
• A passion for customer service, with a desire to go above and beyond.
• Strong leadership skills with experience training and motivating a team.

Responsibilities

• Build genuine connections with customers, developing a brand experience in store.
• Lead the team to achieve sales targets and operational goals.
• Ensure brand information, communication and policy updates are understood and executed by the whole team.
• Management of all inventory movement in and out of the store, including daily stocktake.
• Create and manage rosters ensuring wage budgets are met.
• Execute and maintain weekly visual merchandise directives.

Skills

Team leadership

Sales-driven

Customer service mindset

Training team

Flexible mindset

Job description

Mister Zimi is a global fashion and lifestyle brand that is all about ‘colourful clothes, made well, to make you feel good’. Born in the tropics and based in Byron Bay, Mister Zimi has become synonymous with its signature aesthetic, distinctive prints, and effortless style that captures the spirit of holiday relaxation. Our values are centred around positivity, gratitude and doing the best we can for both our customer and team. We have an enthusiastic team motivated by constant improvement, both in the product we deliver and how we deliver it. This is an attitude that extends to our customer focus. Mister Zimi is a growing brand that genuinely cares for its people and creating a customer experience that spreads joy.

If you are passionate about customer service, a lover of colour and full of positive energy, come join #TeamZimi and be a part of an authentic and supportive team.

Reporting to the Head of Retail, you will be responsible for Managing the day to day operations of the retail store including customer service, team management, visual merchandise and inventory management.

We are lucky to have a passionate and growing customer base. Recruiting a Store Manager who demonstrates agenuine, friendly and proactive approach to customer service is hugely important to us.

Key Duties and Responsibilities

• Build genuine connections with customers, developing a brand experience in store.
• Lead the team to achieve sales targets and operational goals.
• Ensure brand information, communication and policy updates are understood and executed by the whole team.
• Management of all inventory movement in and out of the store, including daily stocktake.
• Create and manage rosters ensuring wage budgets are met.
• Execute and maintain weekly visual merchandise directives.

Qualifications and Experience

• Previous management experience is a must!
• Proven ability to deliver results, drive sales and motivate your team.
• A passion for customer service, with a desire to go above and beyond.
• Strong leadership skills with experience training and motivating a team.

Other skills, attributes and personal qualities

• Agile, resilient and ability to multi task.
• Demonstrates a genuine passion for customer service.
• A friendly, helpful and natural approach to sales and customer service.
• Team player with a flexible and open mindset.
• A can do attitude and a desire for continuous improvement.
• A love for our Mister Zimi brand and product!