Microsoft 365 Copilot AI Strategy Consultant

SoftwareOne; North Sydney Council; On-site; AUD 150,000 - 195,000; Full time

Job summary

SoftwareOne is seeking a Microsoft 365 Copilot AI Consultant to help customers embed AI into everyday workflows and identify high-value opportunities. You will guide Copilot adoption journeys, establish governance, build user readiness, and drive measurable productivity improvements across business units.

You will work with executives, IT teams, and end users to translate challenges into practical AI-enabled solutions, develop role-based use cases, and deliver enablement programs that scale

Qualifications

• Experience delivering Microsoft 365, Modern Work, Digital Workplace, Adoption & Change Management, Business Transformation, or AI consulting engagements.
• Strong understanding of Microsoft 365 Copilot, Copilot Studio, Power Platform, and modern workplace technologies.
• Ability to engage stakeholders across different business functions and translate business challenges into practical technology solutions.
• Experience facilitating workshops, gathering requirements, and guiding organizations through transformation initiatives.
• Knowledge of governance, compliance, security, and responsible AI concepts, including technologies such as Microsoft Purview.
• Strong communication, consulting, and stakeholder management skills with a passion for helping organizations transform the way people work.

Responsibilities

• Leading customer workshops to understand business processes, employee personas, productivity challenges, and opportunities for AI-led transformation.
• Identifying, documenting, and prioritizing Microsoft 365 Copilot use cases that align with business objectives and measurable outcomes.
• Facilitating Copilot envisioning, adoption, and AI transformation engagements with executives, managers, and business teams.
• Advising customers on governance, compliance, Power Platform management, and operational controls that support responsible AI adoption.
• Designing and delivering enablement programs, user adoption initiatives, champion communities, and AI coaching sessions.
• Building proof-of-concepts and low-code AI solutions that demonstrate how Copilot and AI technologies can be integrated into existing workflows.

Skills

Stakeholder management

Consulting

Communication

Tools

Microsoft 365 Copilot

Copilot Studio

Power Platform

Microsoft Purview

Job description

SoftwareOne is seeking a Microsoft 365 Copilot AI Consultant to help customers embed AI into everyday workflows and identify high-value opportunities. You will guide Copilot adoption journeys, establish governance, build user readiness, and drive measurable productivity improvements across business units.

You will work with executives, IT teams, and end users to translate challenges into practical AI-enabled solutions, develop role-based use cases, and deliver enablement programs that scale