Metering Services Officer - Flexible Hours & Career Growth

Western Power; Armadale; Hybride; AUD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Flexible work arrangements

Additional leave options

Salary packaging

Discounted health insurance

Wellness leave

Parental leave

First Nations cultural leave

Employee recognition program

Résumé du poste

Western Power is hiring at the South Metro Depot in Forrestdale, WA, to support meter reading data processing, service orders, and customer communications with market participants.

Two contract opportunities are available: up to 12 months and up to 7 months, with pathways for secondments. The role focuses on front-line customer service, data processing, and metering data expertise to strengthen relationships across the WA energy market.

Qualifications

• Completed Year 12 with English and Mathematics subjects.
• Solid demonstrated experience in a front-line, high volume, customer service / data processing environment.
• Proficient with MS Office suite of products with good general PC literacy.

Responsabilités

• Interaction with internal & external stakeholders through written, telephone & face to face channels.
• Respond to inbound customer calls in a professional, courteous, and efficient manner.
• Active team member responsibility for quality data processing.
• Raise & process service orders for Metering.
• Follow defined business processes.
• Plan and implement daily and weekly allocated work.
• Strengthening key customer relationships by providing metering data expertise.

Connaissances

Front-line customer service

Data processing

MS Office

English literacy

Formation

Year 12

Outils

MS Office

Description du poste

Western Power is hiring at the South Metro Depot in Forrestdale, WA, to support meter reading data processing, service orders, and customer communications with market participants.

Two contract opportunities are available: up to 12 months and up to 7 months, with pathways for secondments. The role focuses on front-line customer service, data processing, and metering data expertise to strengthen relationships across the WA energy market.