Meter Technician - Plumber - Regional Vic

New Plumbing Solutions; Ballarat; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Ongoing training & support

Regional & interstate work (higher pay

Uniform provided

Job summary

New Plumbing Solutions is seeking a licensed plumber to join our regional metering crew. This field-based role involves traveling across Victoria, installing and replacing meters, recording site data on a mobile app, and delivering strong customer service.

The ideal candidate will be pragmatic, detail-focused, and able to work independently with occasional team support. Base location can be Ballarat or Melbourne, with all travel and accommodations provided.

Qualifications

• Licensed plumber with current qualifications and license to practice.
• Strong mechanical aptitude and proficiency with hand tools.
• Positive attitude and willingness to learn on site.
• Problem-solving mindset and data-driven approach.
• Attention to data accuracy and documentation.
• Reliable, punctual and capable of meeting deadlines.
• Excellent communication and customer service skills.
• Ability to work independently and occasionally in a team.

Responsibilities

• Travel to sites across Victoria for meter work and data collection.
• Install/replace meters and data loggers and complete metering investigations.
• Record meter specs and site data using a mobile app.
• Log completed jobs in the mobile app before proceeding.
• Follow replacement procedures and OH&S policies.
• Provide face-to-face and phone customer service.
• Maintain accurate and timely digital installation records.
• Work day-to-day to a schedule with office support collaboration.

Skills

Licensed plumber

Mechanical aptitude

Positive attitude

Problem solving

Attention to detail

Reliability & punctuality

Customer service

Communication skills

Independent worker

Teamwork (occasional)

Physical fitness

Daily travel

Education

Plumbing license

Tools

Hand tools proficiency

Job description

About the Role

Are you looking for a role where you’re out on the road, working independently, and making a difference in your community? We are looking for great people who are team players and care about the work they do and want to learn.

Lots of working away from home and overnighters in and around Victoria, so you must be prepared for travel, accommodation paid for and LAFHA paid tax free to you. You can be based out of Ballarat or Melbourne as long as you’re prepared for the travel both West and East Regional Victoria.

New Plumbing Solutions is building our team of Water Metering Technicians for our Regional Metering and Connections project – and we want to hear from you!

What You’ll Be Doing – A Day in the Life

This is a field-based role:

• Start your day by checking your schedule
• Head out to site in your fully equipped work vehicle
• Perform field metering activities including Installing/replacing meters, installing/replacing data loggers and completing metering investigations
• Accurately record meter specifications and site data using a mobile app
• Log each completed job on our mobile app before moving to the next

Key Responsibilities, include but are not limited to:

• Water Meter replacement & assembly maintenance.
• Follow correct replacement procedures.
• Customer Service – face to face and phone
• Perform tasks within budgets and time frames
• Communicate regularly with office support team
• Maintain accurate and timely digital job installation records
• Ensure that all tasks are performed in a manner consistent with state and company OH&S policies and procedures.
• Work independently day to day and to a schedule

About You

We are looking for reliable and dedicated individuals to help us on our ongoing project. The ideal candidate will possess the following:

• Be a Licensed & Qualified Plumber
• Strong mechanical aptitude – proficient with hand tools.
• A positive attitude, strong work ethic with a willingness to learn
• An aptitude for problem solving
• Attention to detail – Data Accuracy is a MUST!
• Reliable, punctual, and capable of meeting deadlines
• Excellent communication and customer service skills
• The ability to work under supervision both individually and occasionally in a team setting.
• Able to do a lot of bending, squatting and walking (moderate degree of physical fitness)
• Ability to work in most weather conditions.
• Flexible and comfortable with daily travel
• A current driver’s licence
• Blue Card & Police Check
• A red/white card

What’s on Offer?

NPS is proud of our culture and values…

In 2025, we achieved a 94% employee engagement score, with our people telling us they stay because of the supportive teams they work with and the strong sense of connection across the business.

We value our people and celebrate them often — through our Employee of the Month awards, regular newsletter shout-outs, and toolbox talks that bring our field teams together (yes, with breakfast provided!). Our goal is to make sure every team member feels supported, connected and safe.

• Company vehicle
• Ongoing job training & support
• Optional regional and interstate work (with higher rates of pay)
• Great team culture and strong office support
• Uniform supplied

There is also theopportunity to participate in incentive-based works on a rotational basis, once you have demonstrated the ability to consistently meet the required performance, quality and productivity targets.

NPS is committed to equal employment opportunities and embraces diversity because it makes us stronger. We welcome applicants from all backgrounds and encourage women to apply.