Mentor

BUSY At Work; Noosa Shire; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Bonus incentive plans

3 extra annual leave days

Internal advancement pathways

Training budget for personal and PD

BUSY Benefits program & discounts

Job summary

BUSY At Work in Noosa is seeking a dedicated Mentor to support Workforce Australia clients. You will create development plans, coach jobseekers and help them secure sustainable employment, education or training. This full-time fixed-term role runs to June 2027 with potential extension.

Based in our Noosa Office, you will assess barriers, refer clients to services, provide interview coaching, budgeting help and resume support while guiding participants toward current vacancies.

Qualifications

• Demonstrated experience in creating development plans and following up on progress.
• Excellent verbal and written communication skills and ability to adapt to audiences.
• High level of computer literacy.
• Ability to obtain a Blue Card and National Police Check with no outcomes.
• Relevant tertiary qualifications or equivalent experience in coaching/mentoring are desirable.

Responsibilities

• Create detailed action plans that establish employment and lifestyle goals.
• Motivate and empower clients through their employment journey.
• Identify and develop client capability and provide appropriate referrals.
• Maintain regular contact and provide ongoing support to clients.
• Lead the community education through self-guided workshops.
• Record all actions with required documentation within timeframes.

Skills

Development plans

Communication skills

Computer literacy

Mentoring

Education

Tertiary qualifications in coaching/mentoring

Tools

Blue Card

National Police Check

Job description

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY…

BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting nearly 50 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.

About the Role…

As a Mentor working in our Workforce Australia GEN Contractyou will providing, pre-employment support to improve the work-readiness of customers and assist them into sustainable work or education. You will conduct assessments to identify barriers and provide direction and support to ensure their journey into appropriate and sustainable employment.

Engage and refer job ready participants to our Recruitment Partner and assist them with their barriers by referring them to community organisations. You will work closely with customers by supporting them with job search activities including interview coaching, budgeting and resume preparation along with matching participants to current vacancies.

This role is based at our Noosa Office full time, fixed term until June 2027 with the possibility of extension working 8:30am-5pm on Monday-Friday.

• ACHIEVABLE and generous bonus incentive plans
• 3 additionalpaid annual leave days – 3 days Christmas closure
• Clear pathways for internal advancement
• Dedicated training budget for personal and professional growth
• BUSY Benefits program-retaildiscountsand access to Fitness Passport
• Enjoy work that genuinelyimpactslives
• Employee Assistance Program with Sonder Wellbeing App
• Work as part of a team whilst working autonomously with your clients!

CHAMPION OUR CLIENTS; BE THE PERSON WHO BELIEVES IN THEM TODAY!

• Create detailed action plans that establish a customer’s employment and lifestyle goals
• MOTIVATE and EMPOWER our clients through their employment journey
• Identify and develop customer capability and facilitate appropriate referrals
• Maintain regular contact and provide ongoing support to customers
• Lead our community into educating them through your self guided workshops
• Record all actions within the required timeframes, ensuring all schedules are maintained regularly with documentary evidence

A bit about you...

• Demonstrated experience in creating development plans and following up on the progress
• Excellent verbal and written communication skills and able to adapt style to suit the audience
• High level of computer literacy
• Ability to obtain a Blue Card and National Police Check with no outcomes
• Candidates with relevant tertiary qualifications or equivalent experience within the Coaching and Mentoring or a similar type of sector are highly desirable

Next steps...

Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening including, criminal history and relevant working with children checks.

The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People,veterans, people from culturally diverse backgrounds and people with disabilities.